Diebold Nixdorf
Diebold Nixdorf
Diebold Nixdorf बैंकों, खुदरा विक्रेताओं और किराना कारोबारों के लिए प्रौद्योगिकी विकसित करता है, जिससे उन्हें ग्राहक अनुभवों और रोज़मर्रा के संचालन को आधुनिक बनाने में मदद मिलती है। इसके पोर्टफोलियो में स्केलेबल, एआई-सक्षम समाधान, सहायता प्लेटफ़ॉर्म और सेवाएँ शामिल हैं, जिन्हें वित्तीय सेवाओं और खुदरा क्षेत्र में बदलती मांगों के अनुरूप तैयार किया गया है। कंपनी अधिक कुशल और पर्यावरण के प्रति जागरूक प्रौद्योगिकी के माध्यम से स्थिरता और वित्तीय सेवाओं तक व्यापक पहुँच पर भी ज़ोर देती है।

Remote Field Service Technician, Illinois

Install, maintain, troubleshoot, and repair Diebold Nixdorf hardware and software at customer sites. Support banking and retail customers with scheduled service, product guidance, and training.

विवरण

  • Install and maintain product hardware and software, diagnose faults, and provide technical support, primarily at customer sites.
  • Carry out scheduled inspections, cleaning, and other services across an assigned territory.
  • Complete minor product repairs.
  • Check that products operate correctly, resolving issues or escalating them under established procedures.
  • Arrange service visits and complete the required paperwork.
  • Help customers understand product functions and address their service needs.
  • Use diagnostic tools to identify hardware and software faults.
  • Repair hardware components.
  • Clean and adjust mechanical parts.
  • Configure and install relevant software.
  • Carry out preventive maintenance and routine checks.
  • Replenish consumables as instructed.
  • Install, relocate, add, modify, and remove hardware and software products.
  • Show customers how to use installed hardware and software, and provide training.
  • Take part in training, KPI initiatives, and special projects.

आवश्यकताएँ

  • Relevant education or equivalent work experience.
  • At least 1–2 years of relevant field service experience, or an equivalent combination of education and experience.
  • Strong written and verbal communication skills.
  • A valid driver's license and driving record that meet Diebold Nixdorf fleet requirements.

लाभ

  • Equal opportunity employer.
  • Diverse and inclusive workplace.
  • Hardware and software training offered on the job, in the classroom, and online.

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