P&I Claims Executive – London
Steamship Mutual
Manage P&I insurance claims for Steamship Mutual and advise Members across India, Pakistan, Bangladesh, the UAE and Saudi Arabia.
Open
GOL Linhas Aéreas is a Brazilian commercial airline serving domestic and international passengers through scheduled flights and related travel services. Its operations span air travel, loyalty, corporate travel, logistics, and hospitality partnerships, with offerings including the Smiles loyalty program, GOLLOG cargo services, VoeBiz corporate travel solutions, digital booking tools, and mobile app features. The airline also supports travelers through ancillary services such as premium seating, baggage options, in-flight service, lounges, and pet travel. Headquartered in Rio de Janeiro, GOL Linhas Aéreas is a large organization operating across the travel, logistics, and hospitality sectors.
Process and Management Analyst III – Air Cargo Operations (São Paulo Hybrid)
Optimize air cargo operations at GOL Linhas Aéreas by standardizing processes, developing KPIs, and improving operational efficiency across GOLLOG facilities.
Description
- Visit GOLLOG TECA facilities to assess operational practices.
- Document the distinctive characteristics of each facility.
- Standardize procedures defined in the operational manuals.
- Learn and share best practices established by Headquarters.
- Coordinate operational communication between TECA facilities and Headquarters.
- Use data analysis to support operational efficiency.
- Develop performance KPIs and oversee third-party providers supporting the operation.
- Recommend and track action plans to deliver operational results, applying contractually defined measures when providers fail to comply.
- Build collaboration among the teams involved in cargo operations.
- Recommend operational improvements that support intelligent cost reduction.
- Detect and report operational hazards.
- Promote adherence to safety policies for air cargo operations.
- Reduce process variation to improve GOLLOG’s cargo operations.
Requirements
- Completed bachelor’s degree.
- English and/or Spanish is an advantage.
- Advanced Excel capability, including pivot tables, formulas, charts, and automation.
- Experience with Power BI or comparable data visualization tools.
- Analytical understanding of the air cargo industry.
- Knowledge of airport operations, including aircraft loading and unloading, airport infrastructure, cargo terminals, ground handling, and operational equipment.
- Proficiency with analytical tools.
- Knowledge of operational optimization in cargo environments.
Benefits
- Discounted domestic and international airline tickets for employees, family members, and friends.
- Health insurance.
- Dental insurance.
- Group life insurance.
- Meal voucher.
- Food voucher.
- Transportation voucher.
- Wellhub or TotalPass membership.
- Partnership club offering access to hundreds of participating companies.
- Paid day off on your birthday.
- Profit-sharing plan.
- Hybrid schedule with four days on-site and Fridays working from home.
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