LogoFresh Jobs Ahead
HireHawk
HireHawk
11 – 50 Employees
ConsultingLogisticsMarketing
HireHawk is a recruitment service that helps companies build vetted global teams across consulting, logistics, and marketing. Its end-to-end hiring support covers workforce planning, candidate sourcing and screening, hiring, payroll administration, and compliance. The company also emphasizes a streamlined candidate experience through rapid sourcing and role-specific vetting, supporting organizations as they grow their distributed teams.
LinkedIn
Company Jobs

Personal Injury Case Manager Assistant

Support U.S. personal injury law firms remotely with treatment coordination, client communication, insurance follow-ups, and case documentation. This full-time role is based in Colombia and requires English and Spanish.

COColombia
$1,500 – $1,600 / month
RemoteFull-timeJuniorNo degree requiredEnglish RequiredSpanish RequiredExecutive Assistant
Cloud

Description

  • Track daily priorities and follow-ups to keep pre-litigation cases moving and assist Case Managers with outstanding tasks.
  • Update English- and Spanish-speaking clients on their cases, appointments, and treatment progress.
  • Coordinate appointments, referrals, imaging, injections, and other recommended care under Case Manager direction.
  • Confirm appointment attendance and flag missed visits or gaps in treatment.
  • Request medical records, billing statements, treatment updates, and other outstanding documents from providers.
  • Follow up on insurance matters, including policy searches, coverage checks, and contact with adjusters.
  • Keep accurate notes, organized files, and task updates in the firm's cloud-based case management system.
  • Track open tasks and unanswered requests, and raise concerns with the assigned Case Manager.
  • Prepare organized medical records, bills, insurance documents, and supporting materials for the demand team.
  • Coordinate case handoffs among Case Managers, attorneys, medical records staff, and demand preparation personnel.

Requirements

  • At least 1–3 years of hands-on U.S. personal injury case management experience; direct personal injury experience is required.
  • Previous experience supporting California personal injury cases.
  • Bilingual English and Spanish, with strong written and verbal communication skills and an empathetic, professional approach to injured clients.
  • Working knowledge of personal injury workflows, medical treatment coordination, and insurance claims.
  • Experience communicating with clients, medical providers, and insurance representatives.
  • Experience using legal case management software to maintain accurate case notes, documents, and follow-up tasks.
  • Strong organization and follow-through, with the ability to prioritize multiple cases, resolve routine administrative issues, and work remotely with minimal supervision.
  • Preferred: pre-litigation experience supporting Case Managers with large caseloads.
  • Preferred: familiarity with California-specific personal injury concepts, including Proposition 213.
  • Preferred: experience retrieving medical records, requesting billing documentation, and supporting demand preparation.
  • Preferred: understanding of bodily injury claims, insurance coverage verification, and policy limits.
  • Preferred: familiarity with cloud-based case management systems and paperless law firm workflows.

Related Jobs

Sur Global

Bilingual Medical Virtual Assistant

Sur Global
501 – 1,000 Employees
ConsultingLogisticsMarketing
BOBoliviaCOColombiaGTGuatemalaHNHondurasNINicaraguaPEPeru
$6 / hour
RemoteFull-timeJuniorMiddleNo degree requiredEnglish RequiredSpanish RequiredExecutive Assistant

Provide remote support to US healthcare clients in English and Spanish, handling patient calls, scheduling, records, and insurance tasks. Work remotely from eligible Latin American locations while coordinating with patients and healthcare teams.

Open