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Hebrew SeniorLife
Hebrew SeniorLife
1,001 – 5,000 Employees
H1B Visa SponsorHealthcareNon-profitSenior Living
Hebrew SeniorLife is a nonprofit healthcare and senior living organization serving older adults through independent and assisted living, long-term care, hospice, memory loss programs, and other specialized services. As New England’s largest senior care provider, the organization supports vibrant, inclusive communities where seniors can lead fulfilling lives. Hebrew SeniorLife also advances the understanding of aging through significant research conducted in collaboration with Harvard Medical School.
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Outpatient Clinic Coordinator – Per Diem

Support patient administration and clinic operations for Hebrew SeniorLife’s geriatric outpatient practices, including scheduling, records, billing, insurance verification, and supply management.

USUnited StatesMAMassachusetts
$50,950 – $71,330 / year
On-sitePart-timeJuniorMiddleNo degree requiredEnglish RequiredGeneralPer Diem

Description

  • Welcome patients as they arrive at the outpatient clinic
  • Provide information and communication support to patients by phone and in person
  • Deliver courteous, responsive service to patients, families, clinicians, and colleagues
  • Safeguard patient confidentiality through professional staff communication aligned with HIPAA standards
  • Schedule appointments, greet patients, and capture or update demographic information in practice management systems
  • Verify patient insurance during visits
  • Coordinate with the practice nurse to support patient triage
  • Maintain patient charts in the electronic medical records system
  • Scan consultant notes, test results, and follow-up documentation into charts when records are unavailable
  • Open incoming mail each day and route it to the appropriate provider
  • Build effective working relationships with departments and individuals that support outpatient clinic operations
  • Follow established policies, procedures, and objectives
  • Complete assigned special projects
  • Demonstrate professionalism and uphold values that support Hebrew SeniorLife’s mission
  • Order clinical and non-clinical practice supplies
  • Process billing encounter forms and help resolve billing denials when appropriate
  • Take an active role in process improvement

Requirements

  • Two to three years of medical office experience is required
  • Previous experience in geriatric care is preferred
  • Medical assisting experience is an advantage
  • Professional, proactive, collaborative, conscientious, and results-oriented approach
  • Strong organizational skills
  • Motivation to learn and adaptability to change
  • Computer literacy
  • Proficiency with Windows
  • Practice management systems experience is desirable
  • Ability to move throughout the facility
  • Ability to occasionally move items weighing up to 20 pounds
  • Ability to push an occupied wheelchair

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