SMA Solar
SMA Solar
SMA Solar develops and manufactures photovoltaic system technology for renewable energy generation and modern power infrastructure. Its work spans solar products and energy solutions designed to support more sustainable electricity supply. With a global team of more than 3,000 employees across 20 countries, the company brings together expertise in energy, manufacturing, and logistics, creating opportunities for professionals interested in advancing clean-energy technology.

Field Service Engineer – Milan, Hybrid

Join SMA Solar as a Field Service Engineer supporting commissioning, maintenance, and troubleshooting for centralized inverters used in large-scale photovoltaic plants. The role combines remote technical support with customer-site travel in Italy and occasional international assignments.

Description

  • Commission, configure, and bring SMA centralized inverters into service.
  • Perform routine, corrective, and preventive maintenance on large-scale photovoltaic installations.
  • Provide customers with second-level technical support and consultation.
  • Conduct technical investigations and remote troubleshooting activities.
  • Open, manage, and update service cases through the designated portal.
  • Travel to customer sites across Italy and abroad when required.
  • Prepare technical reports covering service activities, faults, and corrective actions.
  • Support the Contact Center in coordination with the Milan office and the company’s technical teams.
  • Handle and move spare parts while maintaining accurate inventory records.
  • Work with the functional manager, internal teams, and headquarters to resolve complex cases.

Requirements

  • At least three years of experience in field service, commissioning, maintenance, or second-level technical support within photovoltaics, electrical engineering, industrial automation, or energy.
  • A diploma or degree in electrical, electronic, electrotechnical, or energy-related studies.
  • Comfort using service-case portals and business tools such as Salesforce, SAP, Microsoft Office, and Teams.
  • Ability to produce clear, complete, and accurate technical reports.
  • Solid knowledge of electrical systems and photovoltaic inverters, with the ability to read electrical schematics and technical documentation.
  • Practical knowledge of standard electrical measurement and diagnostic equipment.
  • Ability to perform remote technical analysis, troubleshoot issues, and identify fault causes.
  • Italian native speaker with good written and spoken English.
  • English proficiency around B1 level.
  • Willingness to travel occasionally, including international trips and occasional visits to SMA headquarters in Germany.

Benefits

  • Smart working or home working, subject to eligibility criteria.
  • €10 meal vouchers.
  • Specialist technical training on SMA Large Scale products and solutions.
  • On-the-job operational support.
  • Opportunities to attend training programs at SMA headquarters in Germany.
  • Increasing autonomy in managing service interventions and technical issues.
  • International team focused on collaboration, service quality, and safety.

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