FIXD Automotive, Inc.

11 – 50 Employees

FIXD Automotive, Inc. connects homeowners in the Dallas–Fort Worth area with HVAC and appliance repair and installation. Its technicians are background checked, and the company emphasizes clear pricing and customer-focused service. FIXD also partners with Cinch Home Services to offer home warranty plans that help cover unexpected repair costs. The supplied profile does not specify the company’s team structure or current hiring needs.

Company Jobs

Enterprise Client Success Manager at FIXD Automotive

Guide dealerships as they adopt and expand their use of FIXD’s AppraisalPRO automotive appraisal platform. Provide customer support, troubleshoot technical issues, and encourage product adoption.

2 weeks ago

United States

$80,000 – $100,000 / year

Remote Full-time Middle Senior English Required Customer Success Customer Success Manager

Description

Lead dealership onboarding to AppraisalPRO and deliver initial training
Help customers resolve technical issues promptly, coordinating with internal engineering teams as needed
Monitor product usage proactively to spot potential concerns and provide timely support
Build rapport with key decision-makers and earn their trust as an advisor
Obtain referrals to prospective dealership customers from existing customers
Identify customer needs and recommend relevant AppraisalPRO products
Share platform and user experience improvement recommendations with Product and Engineering

Requirements

Ability to build relationships and earn trust quickly
Excellent interpersonal skills
Strong written and verbal communication, presentation skills, and responsiveness
Ability to manage multiple tasks and set priorities
Commitment to delivering excellent customer service
Experience in the franchise dealership industry

Benefits

Medical, dental, and vision coverage for you and your family
401(k) with a 5% employer match
Paid vacation, sick leave, and public holidays
Training and development
Free food and snacks

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Enterprise Client Success Manager at FIXD Automotive

Guide dealerships as they adopt and expand their use of FIXD’s AppraisalPRO automotive appraisal platform. Provide customer support, troubleshoot technical issues, and encourage product adoption.

Description

Requirements

Benefits

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