Conduent
Conduent
Conduent provides technology-led business services that help companies and government agencies manage complex operations and improve customer experiences. Its work spans customer experience management, finance and accounting, human capital management, digital solutions, and specialized services for healthcare and public sector organizations. The company combines automation, analytics, and operational expertise to streamline workflows and support more efficient service delivery across industries including healthcare, logistics, and consulting.

Director of Rebate Product Program at Conduent

Lead rebate product strategy, lifecycle delivery, governance, and performance improvement for Conduent in a hybrid United States role. Shape roadmaps and cross-functional execution to advance growth, client value, operational efficiency, and compliance.

Description

  • Own a strategic rebate product roadmap covering delivery milestones, investment decisions, return-on-investment analysis, and measurable results.
  • Direct the full product lifecycle from initial concept through launch and ongoing optimization.
  • Set priorities, define requirements, coordinate stakeholders, and confirm implementation readiness.
  • Analyze market conditions, client needs, regulatory developments, and competitor activity.
  • Surface product opportunities, operational enhancements, and potential risks.
  • Ensure rebate products contribute to revenue growth, client retention, operational efficiency, market differentiation, and compliance.
  • Collaborate with technology, finance, legal, compliance, account management, sales, and rebate operations functions.
  • Build governance cadences, documentation practices, decision models, and performance metrics.
  • Present priorities, tradeoffs, risks, and recommendations to senior executives.
  • Produce a prioritized rebate product roadmap with measurable targets and leadership agreement.
  • Advance rebate product delivery through consistent processes and effective governance.
  • Improve cross-functional coordination and show impact on growth, client value, efficiency, risk reduction, and product results.

Requirements

  • Bring 8–10 years of increasing responsibility in rebate operations, product management, healthcare, pharmacy benefit management, or a comparable business operations setting.
  • Demonstrate experience with product strategy, lifecycle management, roadmap planning, requirements development, and business case preparation.
  • Understand rebate administration, financial modeling, contract operations, client implementation, compliance requirements, and operational controls.
  • Translate market signals, client priorities, regulatory obligations, and operating data into product requirements and delivery plans.
  • Influence senior stakeholders, guide decisions, balance competing priorities, and explain complex rebate topics to executives.
  • Apply strong analytical, problem-solving, documentation, governance, communication, and program management capabilities.
  • A bachelor’s degree in business, accounting, healthcare administration, finance, operations, or a related discipline is preferred.
  • Equivalent relevant professional experience may be accepted.
  • Preferred experience includes creating rebate product standards, operating models, controls, or scalable processes across several clients, markets, or business segments.
  • Preferred background includes healthcare, Medicaid, pharmacy benefit management, managed care, manufacturer contracting, or related rebate operations.
  • Preferred ability to combine financial, operational, compliance, and client input into recommendations for senior leadership.
  • Preferred record of improving product performance, operational efficiency, client satisfaction, revenue, or risk management results.

Benefits

  • Health and welfare coverage begins on the first day of employment.
  • Retirement savings plans are available.
  • Employee discounts apply to merchandise, services, and travel.
  • Career development opportunities are offered.
  • Paid training is provided.
  • Paid time off is available.
  • Work in an environment recognized for diversity and inclusion.
  • Health insurance coverage is available.
  • Voluntary dental and vision plans are offered.
  • Life and disability insurance are available.
  • Paid holidays are included.
  • PTO, vacation, and/or sick time is provided.
  • Bonus or incentive eligibility may apply based on business needs.

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