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Arc'teryx Equipment
Arc'teryx Equipment
1,001 – 5,000 Employees
FashionManufacturingRetail
Arc'teryx Equipment develops technical outdoor clothing and equipment for activities including hiking, skiing, climbing, and ski touring. Its product range spans men's and women's collections, with a focus on performance-driven design, material innovation, and durable protection in demanding conditions. The company has highlighted technologies such as the lighter ePE waterproof membrane while also working to reduce environmental impact. Arc'teryx Equipment's careers context reflects a business spanning manufacturing, retail, and fashion, with opportunities connected to the development, production, and customer experience of its outdoor products.
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Digital Experience Specialist (Hybrid)

Lead digital experience initiatives for Arc'teryx ecommerce sites and mobile apps through UX copywriting, analytics, research, localization, and cross-functional delivery.

CACanada
$71,000 – $93,000 / year
HybridFull-timeMiddleSeniorEnglish RequiredEcommerce

Description

  • Lead digital experience projects from concept through delivery across the organization
  • Use research tools, analytics, and guest feedback to uncover friction in site experiences
  • Recommend user experience improvements to the UX design team
  • Partner with Guest Services, UX, Localization, and business teams throughout the design process
  • Manage the UX copywriting workflow
  • Develop workflows that enable design and development teams to work effectively
  • Direct UX copywriting programs across digital properties in partnership with localization teams
  • Launch digital experiences through design contributions, content entry, asset management, and testing
  • Evaluate qualitative feedback with Voice of Customer and UX Analytics tools
  • Plan and implement website and mobile-app content updates with cross-functional stakeholders
  • Provide localized content for roadmap initiatives and ad hoc requests
  • Contribute to UX research projects using varied research methods
  • Improve operational processes and recurring tasks
  • Recommend enhancements to content management systems
  • Help develop the UX Research program and its strategy
  • Enhance localization to address regional user needs
  • Expand Voice of Customer and UX Analytics capabilities through platform-gap analysis and industry research

Requirements

  • Bachelor's degree in business, marketing, or a related discipline
  • At least five years of digital or ecommerce experience, including copywriting and content work
  • Experience using project management platforms such as JIRA and Confluence
  • Hands-on experience with CMS platforms such as Sanity
  • Experience partnering directly with web development teams and familiarity with web, mobile, and ecommerce technologies
  • Strong collaboration and communication skills across business functions and technical audiences
  • Experience with agile methods and iterative development
  • Experience with web analytics and using data to inform and support decisions
  • Ability to manage and prioritize multiple projects in a deadline-driven setting
  • Willingness and ability to research industry knowledge and established best practices
  • A mindset focused on breakthrough ideas and continuous improvement
  • A strong connection to the work and to outdoor living

Benefits

  • Extended health, dental, and vision coverage
  • Mental health support
  • Fertility benefits
  • Gender-affirming care
  • 24/7 Employee Assistance Program
  • RRSP matching
  • Eligibility for the Arc'teryx Annual Incentive Plan
  • Access to the Employee Stock Purchase Program where applicable
  • Paid time off
  • Wellness time
  • No Wasted Day program with dedicated paid days for outdoor exploration
  • Parental leave top-up
  • Nesting period for new parents
  • Professional development opportunities
  • Arc'teryx Academies offering outdoor skill-building events
  • Employee Belonging Councils
  • Employee discounts and Pro Deals with reduced gear pricing

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