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American Express
American Express
B2BBankingFinance
American Express is a global financial services company operating across banking, finance, and B2B payments. Its business includes consumer, business, and corporate credit cards; payment and merchant services; savings accounts, certificates of deposit, and personal loans; as well as rewards, travel programs, corporate payment solutions, financial education, security services, and cardmember and merchant support.
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Data Analytics Analyst – Gurugram Hybrid

Analyze data and build dashboards for American Express consumer card products in a hybrid Gurugram role. Apply SQL and Python to improve membership benefits, customer engagement, revenue, and portfolio performance.

INIndiaHybridFull-timeJuniorEnglish RequiredData Analyst
PythonSQL

Description

  • Build and maintain dashboards and decomposition frameworks to monitor portfolio performance.
  • Use external and partner data to assess benefits, strengthen benchmarking, develop behavioral insights, and explain portfolio trends.
  • Perform targeted analyses and deep dives across portfolios and products to evaluate refresh impacts, improve revenue, measure benefit usage, and identify performance drivers.
  • Use data and data science insights to uncover growth opportunities and strengthen customer engagement.
  • Create customer segmentation models, optimize targeting, and develop relevant triggers.
  • Work with internal and external partners to manage industry data requirements and support competitive portfolio benchmarking.
  • Improve Insurance and Lounge membership services by analyzing usage, optimizing capacity and costs, enhancing customer experience, and expanding analytics coverage.

Requirements

  • Graduate or postgraduate degree from a top-tier college.
  • 0–1 years of experience in data analytics.
  • Self-motivated approach with the ability to derive insights, recommend actions, and deliver results in a fast-paced environment.
  • Ability to collaborate effectively within a team.
  • Strong communication and interpersonal skills.
  • Creative, quick-learning problem solver who can navigate unstructured challenges.
  • Ability to work with cross-functional business partners worldwide.
  • Working knowledge of Microsoft Office, including Excel and PowerPoint.
  • Strong programming skills, with SQL and Python required.
  • Knowledge of AI tools and implementation is an advantage.
  • Hybrid role based in Gurgaon.

Benefits

  • Competitive base salary.
  • Bonus incentives.
  • Support for financial well-being and retirement planning.
  • Comprehensive medical, dental, vision, life insurance, and disability coverage, depending on location.
  • Flexible working arrangements, including hybrid, onsite, or virtual options based on role and business needs.
  • Generous paid parental leave, depending on location.
  • Complimentary access to global onsite wellness centers staffed by nurses and doctors, depending on location.
  • Free, confidential counseling through the Healthy Minds program.
  • Career development and training opportunities.

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