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Mobile Communications America
Mobile Communications America
1,001 – 5,000 Employees
H1B Visa SponsorConsultingHealthcareLogistics
Mobile Communications America provides wireless communication and security technology for organizations that depend on reliable, coordinated operations. Its solutions span two-way radios, mobile video, data systems, video surveillance, and integrated security, supporting sectors such as public safety, education, healthcare, and logistics. The company combines communications expertise with service-focused implementation to help teams improve safety, connectivity, and day-to-day efficiency.
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Communication Systems Technician II – Maryland Onsite

Install, program, troubleshoot, and maintain public safety radio systems for Mobile Communications America. This onsite Maryland role supports customer field service, system testing, documentation, and on-call technical response.

USUnited StatesMDMaryland
$30 – $43 / hour
On-siteFull-timeMiddleSeniorEnglish RequiredCommunications

Description

  • Install and maintain advanced public safety communication systems, including programming and system support
  • Work with dispatch consoles, P25 and Astro25 trunked radio networks, and Motorola APX and MOTOTRBO platforms
  • Diagnose root causes, implement corrective measures, and confirm system performance
  • Provide field service through site visits, turn-ups, cutovers, acceptance tests, signal and coverage checks, and configuration records
  • Coordinate with customers on installation and programming plans, site access, and readiness requirements
  • Contribute to project scoping, quotes, and estimates for service, installation, and programming work
  • Conduct preventive maintenance, firmware and software updates, subscriber reprogramming, and configuration control
  • Complete minor mechanical and electronic adjustments involving connectors, wiring, antennas, and accessories
  • Record completed work, used parts, and recommended follow-up in service tickets
  • Guide junior technicians through technical instruction and practical coaching
  • Develop customer relationships and act as the main technical point of contact
  • Join the on-call rotation and deliver technical assistance outside standard hours
  • Serve public safety customers throughout Maryland and Washington, DC
  • Handle additional responsibilities as assigned

Requirements

  • At least four years of hands-on technical experience supporting advanced public safety communication systems
  • Demonstrated experience delivering technical service, installation, maintenance, and programming for communications equipment and infrastructure
  • Advanced ability to diagnose, troubleshoot, and maintain complex radio and wireless communication systems
  • Proficiency with Motorola Solutions public safety systems or comparable competitor platforms
  • Experience with P25 and ASTRO 25 systems, Motorola APX radios, MOTOTRBO and DMR platforms, VHF/UHF LMR infrastructure, trunked and conventional networks, repeaters, and dispatch consoles
  • Strong understanding of radio theory, RF fundamentals, propagation, and communications system behavior
  • Effective communication with end users, dispatch staff, contractors, and third-party vendors
  • Customer-focused, collaborative approach to team work
  • Ability to balance multiple priorities, work independently, and uphold quality and safety standards
  • Valid, current driver's license
  • Successful background, drug, and motor vehicle record checks required for employment
  • Residence in central Maryland within commuting distance of the service area
  • Willingness to travel as needed
  • Ability to work indoors and outdoors in changing weather conditions
  • Capacity to lift equipment weighing up to 50 pounds
  • Ability to operate a motor vehicle
  • Availability for occasional second- or third-shift and weekend work
  • Technical certifications or licenses are strongly preferred, including Motorola training, FCC GROL, ETA, or safety certifications

Benefits

  • Medical insurance coverage
  • Dental insurance coverage
  • Vision insurance coverage
  • 401(k) plan
  • Paid time off
  • Holiday pay
  • Education incentives
  • Company vehicle and fuel card for business travel
  • Military-friendly employer
  • Equal opportunity workplace
  • Affirmative action employer
  • Reasonable accommodations for individuals with disabilities

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