„Mobile Communications America“ teikia belaidžio ryšio ir saugumo technologijų sprendimus organizacijoms, kurioms svarbi patikima ir koordinuota veikla. Jos sprendimai apima dvipusius radijo ryšio įrenginius, mobilųjį vaizdą, duomenų sistemas, vaizdo stebėjimą ir integruotą saugumą, taip pat aptarnauja viešojo saugumo, švietimo, sveikatos priežiūros ir logistikos sektorius. Įmonė derina ryšių srities kompetenciją su į paslaugas orientuotu diegimu, kad padėtų komandoms gerinti saugumą, susisiekimą ir kasdienį efektyvumą.
Communication Systems Technician II – Maryland Onsite
Install, program, troubleshoot, and maintain public safety radio systems for Mobile Communications America. This onsite Maryland role supports customer field service, system testing, documentation, and on-call technical response.
Aprašymas
- Install and maintain advanced public safety communication systems, including programming and system support
- Work with dispatch consoles, P25 and Astro25 trunked radio networks, and Motorola APX and MOTOTRBO platforms
- Diagnose root causes, implement corrective measures, and confirm system performance
- Provide field service through site visits, turn-ups, cutovers, acceptance tests, signal and coverage checks, and configuration records
- Coordinate with customers on installation and programming plans, site access, and readiness requirements
- Contribute to project scoping, quotes, and estimates for service, installation, and programming work
- Conduct preventive maintenance, firmware and software updates, subscriber reprogramming, and configuration control
- Complete minor mechanical and electronic adjustments involving connectors, wiring, antennas, and accessories
- Record completed work, used parts, and recommended follow-up in service tickets
- Guide junior technicians through technical instruction and practical coaching
- Develop customer relationships and act as the main technical point of contact
- Join the on-call rotation and deliver technical assistance outside standard hours
- Serve public safety customers throughout Maryland and Washington, DC
- Handle additional responsibilities as assigned
Reikalavimai
- At least four years of hands-on technical experience supporting advanced public safety communication systems
- Demonstrated experience delivering technical service, installation, maintenance, and programming for communications equipment and infrastructure
- Advanced ability to diagnose, troubleshoot, and maintain complex radio and wireless communication systems
- Proficiency with Motorola Solutions public safety systems or comparable competitor platforms
- Experience with P25 and ASTRO 25 systems, Motorola APX radios, MOTOTRBO and DMR platforms, VHF/UHF LMR infrastructure, trunked and conventional networks, repeaters, and dispatch consoles
- Strong understanding of radio theory, RF fundamentals, propagation, and communications system behavior
- Effective communication with end users, dispatch staff, contractors, and third-party vendors
- Customer-focused, collaborative approach to team work
- Ability to balance multiple priorities, work independently, and uphold quality and safety standards
- Valid, current driver's license
- Successful background, drug, and motor vehicle record checks required for employment
- Residence in central Maryland within commuting distance of the service area
- Willingness to travel as needed
- Ability to work indoors and outdoors in changing weather conditions
- Capacity to lift equipment weighing up to 50 pounds
- Ability to operate a motor vehicle
- Availability for occasional second- or third-shift and weekend work
- Technical certifications or licenses are strongly preferred, including Motorola training, FCC GROL, ETA, or safety certifications
Privalumai
- Medical insurance coverage
- Dental insurance coverage
- Vision insurance coverage
- 401(k) plan
- Paid time off
- Holiday pay
- Education incentives
- Company vehicle and fuel card for business travel
- Military-friendly employer
- Equal opportunity workplace
- Affirmative action employer
- Reasonable accommodations for individuals with disabilities