OpenTable
OpenTable
OpenTable is a hospitality technology company that helps diners discover restaurants and reserve tables in cities around the world. Its platform also supports restaurant teams with reservation management tools for coordinating seating, understanding diner preferences, and promoting their venues. OpenTable brings together consumer dining discovery and operational software for the food and beverage industry, creating opportunities for people interested in hospitality, restaurant technology, and digital marketplace products.

Cash and Collections Analyst (Temporary) — OpenTable, Toronto Hybrid

Temporary cash and collections analyst role supporting global receipts, reconciliations, and collections for OpenTable’s restaurant reservation platform. Work with finance and cross-functional teams to resolve payment issues and improve automated workflows.

Description

  • Post global cash receipts and conduct targeted collection outreach
  • Keep past-due balances low and complete accurate account reconciliations
  • Work with Sales, Billing, Support, and Accounting to resolve payment blockers, disputes, and cash application discrepancies
  • Review account aging, payment patterns, and financial risk
  • Prioritize follow-ups and recommend measures to reduce financial risk
  • Assist with month-end close, reconciliations, and financial reporting
  • Maintain required documentation and internal control standards
  • Find process inefficiencies and contribute to automation projects
  • Test, document, and implement workflows with ERP, CRM, and approved AI tools
  • Coordinate communication among teams working across global time zones
  • Keep financial records accurate across global operations

Requirements

  • At least two years of professional experience in B2B collections, accounts receivable, cash application, or finance operations
  • Hands-on experience with financial reconciliations, account-aging reviews, and customer account records
  • Proficiency in Microsoft Excel, including pivot tables, lookup formulas, and data filters
  • Clear, professional communication skills for explaining financial information and resolving account issues with internal and external stakeholders
  • Experience using AI-enabled tools or workflow automation for finance and accounting work
  • Preferred: Experience with ERP and CRM platforms such as NetSuite and Salesforce
  • Preferred: Ability to balance competing priorities, meet strict deadlines, and handle complex customer escalations
  • Preferred: Strong problem-solving and process-improvement capabilities
  • Availability to manage communications outside regular working hours when required for global collaboration
  • Ability to work from the Toronto office two days per week

Benefits

  • Work from almost anywhere for up to 20 days each year
  • Company-paid therapy sessions through SpringHealth
  • Company-paid Headspace subscription
  • One company-wide week off each year
  • Paid parental leave
  • Generous paid vacation and time off for your birthday
  • Paid volunteer time
  • Development Dollars
  • Leadership development opportunities
  • Access to thousands of on-demand e-learning courses
  • Travel discounts
  • Employee Resource Groups
  • 20 days of paid time off
  • Private health and dental insurance
  • Life and disability insurance
  • Hybrid workplace flexibility

Related Jobs

Martin & Company

Director of P&C Insurance Consulting

Martin & Company
51 – 200 Employees
ConsultingInsuranceLogistics

Lead client-facing property and casualty insurance consulting engagements at Martin & Company, a technology-enabled insurance advisory firm. Shape project scope, protect delivery quality, grow client accounts, and mentor consultants.

Open
Powered by Search

Head of Growth, Canada (Remote)

Powered by Search
11 – 50 Employees
B2BMarketingSaaS

Lead SEO, generative engine optimization, paid acquisition, and brand advocacy at a B2B demand-generation agency. Build pipeline with AI agent workflows, content, webinars, podcasts, and industry events.

Open