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Cash and Collections Analyst (Temporary) — OpenTable, Toronto Hybrid
Temporary cash and collections analyst role supporting global receipts, reconciliations, and collections for OpenTable’s restaurant reservation platform. Work with finance and cross-functional teams to resolve payment issues and improve automated workflows.
विवरण
- Post global cash receipts and conduct targeted collection outreach
- Keep past-due balances low and complete accurate account reconciliations
- Work with Sales, Billing, Support, and Accounting to resolve payment blockers, disputes, and cash application discrepancies
- Review account aging, payment patterns, and financial risk
- Prioritize follow-ups and recommend measures to reduce financial risk
- Assist with month-end close, reconciliations, and financial reporting
- Maintain required documentation and internal control standards
- Find process inefficiencies and contribute to automation projects
- Test, document, and implement workflows with ERP, CRM, and approved AI tools
- Coordinate communication among teams working across global time zones
- Keep financial records accurate across global operations
आवश्यकताएँ
- At least two years of professional experience in B2B collections, accounts receivable, cash application, or finance operations
- Hands-on experience with financial reconciliations, account-aging reviews, and customer account records
- Proficiency in Microsoft Excel, including pivot tables, lookup formulas, and data filters
- Clear, professional communication skills for explaining financial information and resolving account issues with internal and external stakeholders
- Experience using AI-enabled tools or workflow automation for finance and accounting work
- Preferred: Experience with ERP and CRM platforms such as NetSuite and Salesforce
- Preferred: Ability to balance competing priorities, meet strict deadlines, and handle complex customer escalations
- Preferred: Strong problem-solving and process-improvement capabilities
- Availability to manage communications outside regular working hours when required for global collaboration
- Ability to work from the Toronto office two days per week
लाभ
- Work from almost anywhere for up to 20 days each year
- Company-paid therapy sessions through SpringHealth
- Company-paid Headspace subscription
- One company-wide week off each year
- Paid parental leave
- Generous paid vacation and time off for your birthday
- Paid volunteer time
- Development Dollars
- Leadership development opportunities
- Access to thousands of on-demand e-learning courses
- Travel discounts
- Employee Resource Groups
- 20 days of paid time off
- Private health and dental insurance
- Life and disability insurance
- Hybrid workplace flexibility
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