OpenTable
OpenTable
OpenTable este o companie de tehnologie pentru industria ospitalității, care îi ajută pe clienți să descopere restaurante și să rezerve mese în orașe din întreaga lume. Platforma sa sprijină, de asemenea, echipele restaurantelor prin instrumente de gestionare a rezervărilor, pentru coordonarea locurilor, înțelegerea preferințelor clienților și promovarea localurilor. OpenTable reunește descoperirea restaurantelor de către consumatori cu software operațional pentru industria alimentară și a băuturilor, creând oportunități pentru persoanele interesate de ospitalitate, tehnologia restaurantelor și produsele de marketplace digital.

Cash and Collections Analyst (Temporary) — OpenTable, Toronto Hybrid

Temporary cash and collections analyst role supporting global receipts, reconciliations, and collections for OpenTable’s restaurant reservation platform. Work with finance and cross-functional teams to resolve payment issues and improve automated workflows.

Descriere

  • Post global cash receipts and conduct targeted collection outreach
  • Keep past-due balances low and complete accurate account reconciliations
  • Work with Sales, Billing, Support, and Accounting to resolve payment blockers, disputes, and cash application discrepancies
  • Review account aging, payment patterns, and financial risk
  • Prioritize follow-ups and recommend measures to reduce financial risk
  • Assist with month-end close, reconciliations, and financial reporting
  • Maintain required documentation and internal control standards
  • Find process inefficiencies and contribute to automation projects
  • Test, document, and implement workflows with ERP, CRM, and approved AI tools
  • Coordinate communication among teams working across global time zones
  • Keep financial records accurate across global operations

Cerințe

  • At least two years of professional experience in B2B collections, accounts receivable, cash application, or finance operations
  • Hands-on experience with financial reconciliations, account-aging reviews, and customer account records
  • Proficiency in Microsoft Excel, including pivot tables, lookup formulas, and data filters
  • Clear, professional communication skills for explaining financial information and resolving account issues with internal and external stakeholders
  • Experience using AI-enabled tools or workflow automation for finance and accounting work
  • Preferred: Experience with ERP and CRM platforms such as NetSuite and Salesforce
  • Preferred: Ability to balance competing priorities, meet strict deadlines, and handle complex customer escalations
  • Preferred: Strong problem-solving and process-improvement capabilities
  • Availability to manage communications outside regular working hours when required for global collaboration
  • Ability to work from the Toronto office two days per week

Beneficii

  • Work from almost anywhere for up to 20 days each year
  • Company-paid therapy sessions through SpringHealth
  • Company-paid Headspace subscription
  • One company-wide week off each year
  • Paid parental leave
  • Generous paid vacation and time off for your birthday
  • Paid volunteer time
  • Development Dollars
  • Leadership development opportunities
  • Access to thousands of on-demand e-learning courses
  • Travel discounts
  • Employee Resource Groups
  • 20 days of paid time off
  • Private health and dental insurance
  • Life and disability insurance
  • Hybrid workplace flexibility

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