Mangone Law Firm, LLC
Mangone Law Firm, LLC
11 – 50 Employees
B2CLegalSocial Impact
Mangone Law Firm, LLC is a legal practice focused on helping individuals pursue lawful immigration status in the United States. Led by attorney Auguy Mangone, the firm assists people who have experienced harm or may face danger if they return to their home countries. Its humanitarian immigration work includes family reunification and visa pathways such as T visas for abuse survivors, VAWA protections for people facing extreme cruelty, U visas for certain crime victims, and Special Immigrant Juvenile visas for minors who have experienced abandonment, abuse, or neglect. The firm emphasizes individualized guidance, confidentiality, and flexible payment plans throughout the immigration process.

Bilingual Intake Coordinator, English and Spanish – Colombia Remote

Lead client intake coordination for a New Jersey immigration law firm while maintaining accurate records, enforcing quality standards, and improving team workflows.

Description

  • Lead the Intake team by ensuring each Qlead is complete and recorded in CampLegal within 24 hours.
  • Monitor deadlines and quality standards, reviewing team submissions and promptly correcting issues.
  • Create and assess pre-consultation notes covering immigration status, documents, qualifying factors, hardships, and relevant history.
  • Recommend workflow improvements, coach team members, and strengthen the quality of intake operations.
  • Work closely with Client Intake colleagues to provide consistent guidance from Qlead through active-client conversion.

Requirements

  • Experience leading or coordinating a team, including oversight of daily work, deadlines, and information quality.
  • Demonstrated ability to gather complete and accurate client information before consultations.
  • Strong attention to detail and judgment when reviewing work, identifying omissions, and finding process improvements.
  • Excellent written and verbal communication for directing team members, giving feedback, and preparing clear pre-consultation notes.
  • Capacity to manage multiple cases and team members under pressure while maintaining a professional, resilient approach.
  • Flexible availability to work different shifts as needed.

Benefits

  • Ongoing professional development designed to build skills and support career progression.
  • A challenging, fast-moving workplace where strong contributions are recognized and rewarded.
  • The opportunity to help people pursue better lives in the United States.
  • Paid time off after twelve months.

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