Seitel Systems, Inc.
Seitel Systems, Inc.
Seitel Systems, Inc. एक आईटी परामर्श और साइबर सुरक्षा कंपनी है, जो छोटे और मध्यम आकार के व्यवसायों, सरकारी एजेंसियों और गैर-लाभकारी संगठनों को अपने प्रौद्योगिकी परिवेश का प्रबंधन और सुदृढ़ीकरण करने में सहायता करती है। 1990 से, इसकी सेवाओं में नेटवर्क आकलन, क्लाउड माइग्रेशन, सर्वर वर्चुअलाइजेशन और आईटी सर्विस डेस्क सहायता शामिल हैं। कंपनी व्यावहारिक समस्या-समाधान को प्रत्येक संगठन की आवश्यकताओं के अनुरूप तकनीकी मार्गदर्शन के साथ जोड़ती है। इसका उद्देश्य आईटी संचालन को सरल बनाना, सिस्टम के प्रदर्शन में सुधार करना और ग्राहकों के साथ दीर्घकालिक संबंध बनाना है। Microsoft Gold Partner के रूप में, Seitel Systems प्रत्येक संगठन की जरूरतों के आधार पर स्वतंत्र सिफारिशें प्रदान करती है।

Service Desk Technician Seattle Hybrid

Deliver Tier 1 and Tier 2 technical support to Seitel Systems’ managed IT clients in the Seattle area. Troubleshoot Microsoft, Windows, Mac, cloud, networking, and security environments.

विवरण

  • Deliver Tier 1 and Tier 2 IT support to clients
  • Partner with teammates to resolve issues efficiently
  • Communicate effectively with technical and non-technical audiences while maintaining thorough documentation
  • Provide a consistently high-quality client support experience
  • Share emerging technology knowledge and lessons learned while mentoring teammates
  • Identify and implement improvements that strengthen service delivery
  • Resolve routine technical incidents and more complex infrastructure problems
  • Support clients throughout the Seattle area
  • Travel occasionally to client sites across the Puget Sound
  • Foster strong working relationships and open communication within the Service Desk team
  • Develop proficiency with Seitel Systems’ tools and systems
  • Follow a career development plan while expanding technical capabilities

आवश्यकताएँ

  • Communicate effectively with both technical and non-technical audiences
  • Show initiative, a strong work ethic, and an action-oriented approach
  • Participate actively in the Three Ways philosophy and continuous improvement
  • Understand cloud computing, IT security, AI, virtualization, networking, and troubleshooting across servers, infrastructure, and desktops
  • Have experience with Microsoft Azure, M365, Intune, and Defender
  • Work confidently across Windows and Mac platforms
  • Have familiarity with ConnectWise and Veeam
  • Have familiarity with Copilot
  • Bring at least two years of progressive IT experience
  • Hold Microsoft or other certifications appropriate to your IT experience
  • Live locally; non-local applicants will not be considered
  • Have reliable transportation and a driver’s license for occasional travel around the Puget Sound

लाभ

  • Employee ownership through an ESOP
  • A structured career development plan
  • Opportunities to learn emerging technologies and earn relevant certifications
  • A hybrid schedule with two remote workdays each week

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