ECP
ECP
ECP सहायक जीवन-यापन और दीर्घकालिक देखभाल संस्थाओं के लिए सॉफ़्टवेयर विकसित करता है। इसका प्लेटफ़ॉर्म समुदाय प्रबंधन, इलेक्ट्रॉनिक दवा प्रशासन रिकॉर्ड, इलेक्ट्रॉनिक स्वास्थ्य रिकॉर्ड, देखभाल योजना, ग्राहक संबंध प्रबंधन और बिलिंग टूल को एक साथ लाता है। ये समाधान सहायक आवास, स्वतंत्र जीवन-यापन, स्मृति देखभाल, बौद्धिक और विकासात्मक विकलांगता सेवाओं, फ़ार्मेसियों और समूह गृहों जैसी व्यवस्थाओं के लिए हैं। देखभाल और संचालन संबंधी कार्यप्रवाहों को एक ही प्रणाली में जोड़कर ECP मालिकों, संचालकों, देखभालकर्ताओं, नर्सों और अन्य कर्मचारियों का सहयोग करता है तथा फ़ार्मेसी साझेदारों के साथ एकीकरण प्रदान करता है। कंपनी संयुक्त राज्य अमेरिका और अन्य क्षेत्रों में वरिष्ठ निवास समुदायों को सेवाएँ देती है।

Senior Lead Product Designer, AI Software

Lead design for ECP’s AI-powered clinical, CRM, and billing software for senior living communities. Shape product experience, design systems, customer research, and accessibility.

विवरण

  • Set product-wide design direction and quality standards, and bring user needs into roadmap decisions.
  • Coach and mentor designers as the team expands.
  • Connect design to adoption, customer satisfaction, sales performance, and other business results; define measures and use them to guide future work.
  • Guide visual direction and create simpler workflows with fewer steps across desktop, tablet, and mobile.
  • Lead AI features from concept to launch, shaping how people interact with, review, trust, and correct AI outputs.
  • Develop the design system, support engineering adoption, and configure it in Claude for PM prototypes.
  • Speak with customers, visit senior living communities, observe staff, conduct usability tests, maintain personas, and follow competitor and AI developments.
  • Produce wireframes, mockups, functional coded prototypes, and engineering-ready specifications; work through tradeoffs with product and engineering.
  • Explain and support design decisions with evidence.
  • Define WCAG-aligned accessibility standards and promote their adoption with engineering.
  • Report to the VP of Product and advise product and engineering leaders.

आवश्यकताएँ

  • At least 7 years of product or UX design experience, including end-to-end design leadership for a product area, mentoring designers, presenting to leaders, and linking design choices to measurable business results.
  • A portfolio demonstrating strong visual and interaction design, including simplified complex workflows and responsive experiences for desktop, tablet, and mobile.
  • Experience launching AI features used in real-world settings and understanding AI UX patterns, including setting expectations, surfacing sources, handling errors, and keeping people in control.
  • Experience creating or substantially improving a design system and driving its adoption, including configuring it in Claude for PM use.
  • Advanced Figma skills and confident use of Claude for rapid iteration, including coding functional prototypes for engineering.
  • Practical experience with user research and usability testing.
  • Working knowledge of WCAG accessibility standards and experience identifying and resolving violations.
  • A bachelor’s degree in design or a related field, or equivalent experience, is preferred.

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