ECP
ECP
ECP izstrādā programmatūru aprūpētās dzīvesvietas un ilgtermiņa aprūpes organizācijām. Tās platforma apvieno kopienas pārvaldību, elektroniskos medikamentu ievadīšanas uzskaites žurnālus, elektroniskos veselības ierakstus, aprūpes plānošanu, klientu attiecību pārvaldību un norēķinu rīkus, kas paredzēti aprūpētai dzīvošanai, patstāvīgai dzīvošanai, atmiņas traucējumu aprūpei, intelektuālās un attīstības invaliditātes pakalpojumiem, aptiekām un grupu mājām. Savienojot aprūpes un darbības procesus vienā sistēmā, ECP atbalsta īpašniekus, operatorus, aprūpētājus, medmāsas un citus darbiniekus, kā arī nodrošina integrāciju ar aptieku partneriem. Uzņēmums apkalpo senioru dzīves kopienas visā Amerikas Savienotajās Valstīs un ārpus tām.

Senior Lead Product Designer, AI Software

Lead design for ECP’s AI-powered clinical, CRM, and billing software for senior living communities. Shape product experience, design systems, customer research, and accessibility.

Apraksts

  • Set product-wide design direction and quality standards, and bring user needs into roadmap decisions.
  • Coach and mentor designers as the team expands.
  • Connect design to adoption, customer satisfaction, sales performance, and other business results; define measures and use them to guide future work.
  • Guide visual direction and create simpler workflows with fewer steps across desktop, tablet, and mobile.
  • Lead AI features from concept to launch, shaping how people interact with, review, trust, and correct AI outputs.
  • Develop the design system, support engineering adoption, and configure it in Claude for PM prototypes.
  • Speak with customers, visit senior living communities, observe staff, conduct usability tests, maintain personas, and follow competitor and AI developments.
  • Produce wireframes, mockups, functional coded prototypes, and engineering-ready specifications; work through tradeoffs with product and engineering.
  • Explain and support design decisions with evidence.
  • Define WCAG-aligned accessibility standards and promote their adoption with engineering.
  • Report to the VP of Product and advise product and engineering leaders.

Prasības

  • At least 7 years of product or UX design experience, including end-to-end design leadership for a product area, mentoring designers, presenting to leaders, and linking design choices to measurable business results.
  • A portfolio demonstrating strong visual and interaction design, including simplified complex workflows and responsive experiences for desktop, tablet, and mobile.
  • Experience launching AI features used in real-world settings and understanding AI UX patterns, including setting expectations, surfacing sources, handling errors, and keeping people in control.
  • Experience creating or substantially improving a design system and driving its adoption, including configuring it in Claude for PM use.
  • Advanced Figma skills and confident use of Claude for rapid iteration, including coding functional prototypes for engineering.
  • Practical experience with user research and usability testing.
  • Working knowledge of WCAG accessibility standards and experience identifying and resolving violations.
  • A bachelor’s degree in design or a related field, or equivalent experience, is preferred.

Saistītās vakances

Iron Mountain

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Lead design delivery for Iron Mountain data center projects, from concept through construction, commissioning, and handover. Coordinate multidisciplinary teams and guide design decisions across facility development and operational upgrades.

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