R
RUX Software
RUX Software Microsoft Dynamics 365 Business Central पर आधारित व्यावसायिक अनुप्रयोग विकसित करता है, जो कंपनियों को परिसंपत्तियों, उपकरण किराये, इन्वेंटरी और क्षेत्रीय संचालन का प्रबंधन करने में सहायता करते हैं। इसके उद्योग-केंद्रित सॉफ़्टवेयर और टेलीमैटिक्स सहित एकीकरण निर्माण, ऑयलफ़ील्ड सेवाओं, पर्यावरणीय सेवाओं तथा अन्य क्षेत्रीय सेवा क्षेत्रों में कार्यरत संगठनों का समर्थन करते हैं। Business Applications में Microsoft Solutions Partner के रूप में RUX Software कई स्थानों और जटिल कार्यप्रवाहों का प्रबंधन करने वाले व्यवसायों के लिए विस्तार योग्य, शुरू से अंत तक परिचालन दृश्यता पर ध्यान केंद्रित करता है।

Remote Customer Success Manager at RUX Software

Lead customer adoption, renewals, and expansion for RUX Software’s industrial equipment and commercial field-service platform. Support more than 500 clients worldwide across specialized service industries.

विवरण

  • Help customers achieve their defined success outcomes
  • Increase product adoption and usage
  • Track customer health scores and risk signals
  • Identify gaps in realized customer value before they widen
  • Manage renewal readiness and forecasting
  • Address churn risks proactively
  • Lead quarterly and executive business reviews
  • Create and maintain documented success plans
  • Find expansion opportunities across seats, modules, and usage
  • Work with Sales to execute upsell opportunities
  • Present additional use cases that demonstrate customer value

आवश्यकताएँ

  • Relevant experience and proven ability suited to the role’s scope and level
  • Strong communication, collaboration, judgment, and ownership of results
  • Experience with SaaS, ERP, Microsoft Dynamics 365 Business Central, or RUX customer industries is advantageous where relevant

लाभ

  • RUX Software is an equal opportunity employer committed to a workplace where every employee is treated with dignity and respect

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