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RUX Software
RUX Software izstrādā biznesa lietojumprogrammas, kuru pamatā ir Microsoft Dynamics 365 Business Central un kas palīdz uzņēmumiem pārvaldīt aktīvus, aprīkojuma nomu, krājumus un darbu objektos. Nozarei paredzētā programmatūra un integrācijas, tostarp telemātika, atbalsta būvniecības, naftas atradņu pakalpojumu, vides pakalpojumu un citu lauka pakalpojumu nozaru organizācijas. Kā Microsoft biznesa lietojumprogrammu risinājumu partneris RUX Software koncentrējas uz mērogojamu un visaptverošu darbības pārskatāmību uzņēmumiem, kas pārvalda vairākas atrašanās vietas un sarežģītas darbplūsmas.

Remote Customer Success Manager at RUX Software

Lead customer adoption, renewals, and expansion for RUX Software’s industrial equipment and commercial field-service platform. Support more than 500 clients worldwide across specialized service industries.

Apraksts

  • Help customers achieve their defined success outcomes
  • Increase product adoption and usage
  • Track customer health scores and risk signals
  • Identify gaps in realized customer value before they widen
  • Manage renewal readiness and forecasting
  • Address churn risks proactively
  • Lead quarterly and executive business reviews
  • Create and maintain documented success plans
  • Find expansion opportunities across seats, modules, and usage
  • Work with Sales to execute upsell opportunities
  • Present additional use cases that demonstrate customer value

Prasības

  • Relevant experience and proven ability suited to the role’s scope and level
  • Strong communication, collaboration, judgment, and ownership of results
  • Experience with SaaS, ERP, Microsoft Dynamics 365 Business Central, or RUX customer industries is advantageous where relevant

Priekšrocības

  • RUX Software is an equal opportunity employer committed to a workplace where every employee is treated with dignity and respect

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