R
RUX Software
51 – 200 Darbuotojai
GamybaLogistikaStatyba
RUX Software kuria verslo programas, pagrįstas „Microsoft Dynamics 365 Business Central“, padedančias įmonėms valdyti turtą, įrangos nuomą, atsargas ir veiklą objektuose. Specializuota programinė įranga ir integracijos, įskaitant telematiką, padeda statybos, naftos telkinių paslaugų, aplinkosaugos ir kitų paslaugų objektuose sektorių organizacijoms. Būdama „Microsoft“ verslo programų sprendimų partnere, RUX Software daugiausia dėmesio skiria mastelio galimybę turinčiam visapusiškam veiklos matomumui įmonėse, valdančiose kelias vietas ir sudėtingus darbo procesus.

Remote Customer Success Manager at RUX Software

Lead customer adoption, renewals, and expansion for RUX Software’s industrial equipment and commercial field-service platform. Support more than 500 clients worldwide across specialized service industries.

Aprašymas

  • Help customers achieve their defined success outcomes
  • Increase product adoption and usage
  • Track customer health scores and risk signals
  • Identify gaps in realized customer value before they widen
  • Manage renewal readiness and forecasting
  • Address churn risks proactively
  • Lead quarterly and executive business reviews
  • Create and maintain documented success plans
  • Find expansion opportunities across seats, modules, and usage
  • Work with Sales to execute upsell opportunities
  • Present additional use cases that demonstrate customer value

Reikalavimai

  • Relevant experience and proven ability suited to the role’s scope and level
  • Strong communication, collaboration, judgment, and ownership of results
  • Experience with SaaS, ERP, Microsoft Dynamics 365 Business Central, or RUX customer industries is advantageous where relevant

Privalumai

  • RUX Software is an equal opportunity employer committed to a workplace where every employee is treated with dignity and respect

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