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RUX Software
RUX Software dezvoltă aplicații de business bazate pe Microsoft Dynamics 365 Business Central, ajutând companiile să gestioneze active, închirieri de echipamente, stocuri și operațiuni pe teren. Software-ul și integrările sale orientate către diferite industrii, inclusiv soluțiile de telematică, sprijină organizații din construcții, servicii pentru exploatări petroliere, sectorul de mediu și alte domenii de servicii pe teren. În calitate de Microsoft Solutions Partner pentru aplicații de business, RUX Software se concentrează pe vizibilitate operațională extinsă, de la un capăt la altul, pentru companiile care gestionează mai multe locații și fluxuri de lucru complexe.

Remote Customer Success Manager at RUX Software

Lead customer adoption, renewals, and expansion for RUX Software’s industrial equipment and commercial field-service platform. Support more than 500 clients worldwide across specialized service industries.

Descriere

  • Help customers achieve their defined success outcomes
  • Increase product adoption and usage
  • Track customer health scores and risk signals
  • Identify gaps in realized customer value before they widen
  • Manage renewal readiness and forecasting
  • Address churn risks proactively
  • Lead quarterly and executive business reviews
  • Create and maintain documented success plans
  • Find expansion opportunities across seats, modules, and usage
  • Work with Sales to execute upsell opportunities
  • Present additional use cases that demonstrate customer value

Cerințe

  • Relevant experience and proven ability suited to the role’s scope and level
  • Strong communication, collaboration, judgment, and ownership of results
  • Experience with SaaS, ERP, Microsoft Dynamics 365 Business Central, or RUX customer industries is advantageous where relevant

Beneficii

  • RUX Software is an equal opportunity employer committed to a workplace where every employee is treated with dignity and respect

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