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Inside Sales Representative, Flygt AC — Xylem, Pewaukee, WI
Support Xylem customers with Flygt AC product pricing, quotations, orders, and service inquiries from the Pewaukee, Wisconsin office. Coordinate each order from initial inquiry through delivery and invoicing.
विवरण
- Handle orders and provide sales support to internal and external customers.
- Respond to customer inquiries promptly and thoroughly.
- Manage orders from pricing and quotations through order entry, delivery, and invoicing.
- Review customer inquiries and identify or verify parts using original pump specifications.
- Confirm current part costs and check pattern availability when needed.
- Set current selling prices in line with established margins.
- Keep cost and selling price records accurate.
- Prepare and send proposals to internal and external customers.
- Check customer orders against proposals for accuracy.
- Work with Order Management and order entry teams to collect customer details and process orders.
- Provide backup for order entry staff when needed.
- Maintain digital customer files containing sales contracts and related records.
- Provide pricing and availability details, formal quotations, and support before and after orders for Flygt AC products and services.
- Take on other duties as organizational needs require.
आवश्यकताएँ
- Bachelor’s degree in mechanical engineering, preferably in a technical field, or at least two years of equivalent customer support experience, ideally in manufacturing.
- Strong written and spoken communication skills.
- Experience providing customer support and assisting with projects.
- Ability to interpret bills of materials and technical drawings.
- Mechanical aptitude and knowledge of parts pricing.
- Basic math skills.
- Ability to work with suppliers to obtain quotations and support parts and service proposals.
- Ability to work in a fast-paced, matrixed organization with a diverse workforce and customer base.
- Basic familiarity with SAP ERP.
- Proficiency with Microsoft Office, particularly Word and Excel.
लाभ
- Paid volunteer program through Xylem Watermark.
- Employee Resource Groups (ERGs).
- Inclusion and belonging initiatives.
- Equal employment opportunity and affirmative action workplace.
- Reasonable accommodations for employees with disabilities.
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