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Enterprise Solutions Engineer, Colombia (Remote)
Help enterprise customers scale voice AI integrations with ElevenLabs. Design tailored solutions, support technical sales, and turn recurring integration needs into scalable products.
विवरण
- Expand the value of ElevenLabs’ voice AI platform for enterprise customers
- Scale technical solutions across a broad enterprise customer base
- Streamline internal processes and strengthen sales team support
- Partner with Account Executives on the technical elements of the sales cycle
- Work with customer and prospect technical stakeholders to provide tailored guidance and design solutions
- Develop technical demonstrations that clearly convey the product’s value
- Create technical enablement materials for sales teams
- Build self-service tools and documentation that help customers implement independently
- Spot recurring integration patterns and opportunities for productization
- Collaborate with product teams to deliver standardized integrations and features
- Travel regularly to customer sites
आवश्यकताएँ
- Genuine enthusiasm for AI, technology, and ElevenLabs products
- Enjoy working directly with customers, refining solutions, and delivering tailored support
- Ability to recognize patterns that can be standardized and scaled
- Strong empathy for customers, sales teams, and product groups
- Solid technical foundation for designing integrations between ElevenLabs solutions and existing customer systems
- Customer-facing experience, including experience gained through student organizations or side projects
- Proficiency in Python
- Strong knowledge of software development, architecture, and common integration patterns
- Excellent communication skills with the flexibility to tailor messages for different audiences
- Fluency in English and Portuguese
- Strong awareness of regional and cultural differences
- Preferably based in São Paulo, Brazil
- Must be based in Brazil
लाभ
- Annual discretionary budget for professional development
- Annual discretionary stipend for meeting with colleagues
- Company-wide annual offsite
- Monthly coworking allowance for employees located away from a main hub
- Remote-first working model
- Equal opportunity employment
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