ElevenLabs
ElevenLabs
ElevenLabs is an artificial intelligence and media research lab focused on advancing voice generation. Its work explores new approaches to voice AI and their practical deployment, with the goal of making content more accessible across languages and voices while creating richer experiences for audiences worldwide.

Enterprise Solutions Engineer, Colombia (Remote)

Help enterprise customers scale voice AI integrations with ElevenLabs. Design tailored solutions, support technical sales, and turn recurring integration needs into scalable products.

Description

  • Expand the value of ElevenLabs’ voice AI platform for enterprise customers
  • Scale technical solutions across a broad enterprise customer base
  • Streamline internal processes and strengthen sales team support
  • Partner with Account Executives on the technical elements of the sales cycle
  • Work with customer and prospect technical stakeholders to provide tailored guidance and design solutions
  • Develop technical demonstrations that clearly convey the product’s value
  • Create technical enablement materials for sales teams
  • Build self-service tools and documentation that help customers implement independently
  • Spot recurring integration patterns and opportunities for productization
  • Collaborate with product teams to deliver standardized integrations and features
  • Travel regularly to customer sites

Requirements

  • Genuine enthusiasm for AI, technology, and ElevenLabs products
  • Enjoy working directly with customers, refining solutions, and delivering tailored support
  • Ability to recognize patterns that can be standardized and scaled
  • Strong empathy for customers, sales teams, and product groups
  • Solid technical foundation for designing integrations between ElevenLabs solutions and existing customer systems
  • Customer-facing experience, including experience gained through student organizations or side projects
  • Proficiency in Python
  • Strong knowledge of software development, architecture, and common integration patterns
  • Excellent communication skills with the flexibility to tailor messages for different audiences
  • Fluency in English and Portuguese
  • Strong awareness of regional and cultural differences
  • Preferably based in São Paulo, Brazil
  • Must be based in Brazil

Benefits

  • Annual discretionary budget for professional development
  • Annual discretionary stipend for meeting with colleagues
  • Company-wide annual offsite
  • Monthly coworking allowance for employees located away from a main hub
  • Remote-first working model
  • Equal opportunity employment

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