Rockwell Automation
Rockwell Automation

Rockwell Automation ishlab chiqaruvchilar va boshqa murakkab sohalarda faoliyat yurituvchi tashkilotlar uchun sanoat avtomatlashtirish va raqamli transformatsiya texnologiyalarini ishlab chiqadi. Uning portfeliga sanoat boshqaruv tizimlari, loyihalash va tahlil dasturlari, aktivlar va jarayonlarni boshqarish yechimlari, kiberxavfsizlik hamda tarmoq infratuzilmasi kiradi.

Kompaniya aerokosmik, avtomobilsozlik va hayot fanlari kabi sohalardagi tashkilotlarga operatsiyalarni modernizatsiya qilish, samaradorlikni oshirish va aqlli ishlab chiqarishni rivojlantirishda yordam beradi. Uning faoliyati operatsion va barqarorlik maqsadlarini amalga oshirish uchun apparat, dasturiy ta’minot va integratsiyalashgan xizmatlarni birlashtiradi.

CIAM Business Analyst - Mexico City Hybrid

Translate customer identity needs into requirements, user stories, and testing while improving secure digital experiences for Rockwell Automation’s global manufacturing customers.

Tavsif

  • Translate customer and business needs into clear, actionable requirements
  • Lead requirements discussions, workshops, and information-gathering sessions
  • Drive continuous improvement of Rockwell Automation’s CIAM capabilities
  • Connect partners across product management, security, architecture, engineering, digital experience, and technology
  • Collect, assess, document, and prioritize CIAM requirements
  • Convert requirements into epics, features, user stories, acceptance criteria, and process flows
  • Define functional and non-functional needs covering security, privacy, performance, availability, and usability
  • Assess gaps between existing CIAM capabilities and future-state requirements
  • Evaluate customer journeys and recommend ways to simplify identity-related experiences
  • Manage and prioritize the CIAM backlog with Product Managers, Product Owners, and the Scrum Master
  • Contribute to backlog refinement, sprint planning, demonstrations, and retrospectives
  • Support prioritization using value, customer impact, risk, regulatory obligations, and technical dependencies
  • Verify delivered functionality against established requirements
  • Support User Acceptance Testing through test scenarios and business validation
  • Assess journeys covering registration, login, authentication, profile management, account recovery, and authorization
  • Collaborate with UX and digital experience teams to improve CIAM journeys
  • Ensure identity requirements support web, mobile, application, API, and other digital-channel experiences
  • Report status, issues, and dependencies to CIAM leadership

Talablar

  • Bachelor’s degree
  • Excellent English proficiency and the ability to communicate with stakeholders at all levels
  • At least five years of experience as a Business Analyst, Product Analyst, Systems Analyst, or in a comparable role
  • Experience creating requirements, functional specifications, user stories, and acceptance criteria
  • Experience working in Agile and Scrum environments
  • Familiarity with Jira, Confluence, or comparable Agile and product-management tools
  • Knowledge of customer journey mapping and UX requirements
  • Knowledge of large-scale enterprise transformation programs
  • Knowledge of privacy, identity, and security requirements
  • Exposure to AI and machine-learning applications in cybersecurity or digital identity
  • Proficiency with Microsoft Copilot and AI-assisted productivity tools
  • Understanding of authentication, authorization, identity lifecycle management, federation, and customer experience
  • Experience with CIAM capabilities spanning registration and onboarding, authentication and authorization, SSO, federation and social identity, passwordless access, identity proofing and verification, customer profile and identity management, consent and preference management, account recovery, risk-based authentication, customer identity lifecycle management, self-service, and identity analytics

Imtiyozlar

  • Comprehensive mindfulness programs, including a premium Calm membership
  • Paid volunteer time off after six months of employment for eligible employees
  • Volunteer and donation matching for eligible charities
  • Employee Assistance Program
  • Personalized wellbeing support through the OnTrack program
  • On-demand digital courses for professional development
  • Additional local benefits

O‘xshash ish o‘rinlari

AmeriLife

Remote Customer Care Representative — AmeriLife

AmeriLife
1 001 – 5 000 Xodimlar
KonsaltingMoliyaSog‘liqni saqlash

Support callers with Medicare and insurance questions at AmeriLife, researching issues and resolving requests in a remote call center role. Handle sensitive customer information with care while serving applicants, policyholders, agents, and medical providers.

Ochish
OOOVATION

Swedish Market Sales Representative

OOOVATION

Grow OOOVATION’s custom medal and trophy business in Sweden by developing relationships with event organizers and generating new clients. The role follows a hybrid schedule based in Yssingeaux, France.

Ochish
OOOVATION

Sales Representative and Business Developer, Adriatic and Balkan Markets

OOOVATION

Grow OOOVATION’s custom medals and trophies business across Adriatic and Balkan markets. Build event partnerships in Croatia, Serbia, Bosnia and Herzegovina, and Montenegro.

Ochish