HireHawk
HireHawk
11 – 50 Zaposleni
LogistikaSvetovanjeTrženje
HireHawk je zaposlitvena storitev, ki podjetjem pomaga graditi preverjene globalne ekipe na področjih svetovanja, logistike in trženja. Njena celovita podpora pri zaposlovanju vključuje načrtovanje delovne sile, iskanje in preverjanje kandidatov, zaposlovanje, upravljanje plač ter zagotavljanje skladnosti s predpisi. Podjetje poudarja tudi poenostavljeno izkušnjo kandidatov s hitrim iskanjem in preverjanjem, prilagojenim posameznemu delovnemu mestu, ter organizacijam pomaga pri širjenju porazdeljenih ekip.

Personal Injury Case Manager Assistant

Support pre-litigation personal injury cases for U.S. law firms remotely, coordinating medical care, records, insurance follow-ups, and communication with English- and Spanish-speaking clients.

Opis

  • Track case priorities and follow-ups, helping Case Managers resolve outstanding tasks across pre-litigation files.
  • Update English- and Spanish-speaking clients on case progress, appointments, and treatment.
  • Arrange medical appointments, referrals, imaging, injections, and other recommended care.
  • Check appointment attendance and identify missed visits or gaps in treatment.
  • Request medical records, billing statements, treatment updates, and other outstanding provider documents.
  • Search policies, verify coverage, and communicate with insurance adjusters.
  • Keep case histories, notes, documents, and task updates accurate in the cloud-based case management system.
  • Track open tasks and unanswered requests, escalating possible delays to the assigned Case Manager.
  • Organize medical records, bills, insurance documents, and supporting materials for the demand preparation team.
  • Coordinate case transfers among Case Managers, attorneys, medical records staff, and demand preparation personnel.

Zahteve

  • At least 1–3 years of hands-on U.S. personal injury case management experience; direct personal injury experience is required.
  • Prior experience supporting California personal injury cases.
  • Fluent in English and Spanish, with strong written and verbal communication skills and an empathetic, professional manner with injured clients.
  • Working knowledge of personal injury processes, treatment coordination, and insurance claims, including communication with clients, providers, and insurance representatives.
  • Experience with legal case management software for maintaining accurate notes, documents, and follow-up tasks.
  • Highly organized with strong follow-through; able to prioritize multiple cases, handle routine administrative issues, and work remotely with minimal supervision.
  • Pre-litigation experience supporting Case Managers with large caseloads is preferred.
  • Familiarity with California personal injury concepts, including Proposition 213, is preferred.
  • Experience obtaining medical records, requesting billing documents, and assisting with demand preparation is preferred.
  • Understanding of bodily injury claims, coverage verification, and policy limits is preferred.
  • Familiarity with cloud-based case management systems and paperless law firm processes is preferred.

Sorodna delovna mesta

Sur Global

Bilingual Medical Virtual Assistant

Sur Global
501 – 1000 Zaposleni
LogistikaSvetovanjeTrženje

Provide remote support to US healthcare clients in English and Spanish, handling patient calls, scheduling, records, and insurance tasks. Work remotely from eligible Latin American locations while coordinating with patients and healthcare teams.

Odpri