HireHawk
HireHawk
HireHawk este un serviciu de recrutare care ajută companiile să își construiască echipe globale verificate în domeniile consultanței, logisticii și marketingului. Asistența sa completă pentru recrutare include planificarea forței de muncă, identificarea și evaluarea candidaților, angajarea, administrarea salariilor și conformitatea. Compania pune, de asemenea, accent pe o experiență simplificată pentru candidați, prin identificare rapidă și evaluare specifică rolului, sprijinind organizațiile pe măsură ce își dezvoltă echipele distribuite.

Personal Injury Case Manager Assistant

Support pre-litigation personal injury cases for U.S. law firms remotely, coordinating medical care, records, insurance follow-ups, and communication with English- and Spanish-speaking clients.

Descriere

  • Track case priorities and follow-ups, helping Case Managers resolve outstanding tasks across pre-litigation files.
  • Update English- and Spanish-speaking clients on case progress, appointments, and treatment.
  • Arrange medical appointments, referrals, imaging, injections, and other recommended care.
  • Check appointment attendance and identify missed visits or gaps in treatment.
  • Request medical records, billing statements, treatment updates, and other outstanding provider documents.
  • Search policies, verify coverage, and communicate with insurance adjusters.
  • Keep case histories, notes, documents, and task updates accurate in the cloud-based case management system.
  • Track open tasks and unanswered requests, escalating possible delays to the assigned Case Manager.
  • Organize medical records, bills, insurance documents, and supporting materials for the demand preparation team.
  • Coordinate case transfers among Case Managers, attorneys, medical records staff, and demand preparation personnel.

Cerințe

  • At least 1–3 years of hands-on U.S. personal injury case management experience; direct personal injury experience is required.
  • Prior experience supporting California personal injury cases.
  • Fluent in English and Spanish, with strong written and verbal communication skills and an empathetic, professional manner with injured clients.
  • Working knowledge of personal injury processes, treatment coordination, and insurance claims, including communication with clients, providers, and insurance representatives.
  • Experience with legal case management software for maintaining accurate notes, documents, and follow-up tasks.
  • Highly organized with strong follow-through; able to prioritize multiple cases, handle routine administrative issues, and work remotely with minimal supervision.
  • Pre-litigation experience supporting Case Managers with large caseloads is preferred.
  • Familiarity with California personal injury concepts, including Proposition 213, is preferred.
  • Experience obtaining medical records, requesting billing documents, and assisting with demand preparation is preferred.
  • Understanding of bodily injury claims, coverage verification, and policy limits is preferred.
  • Familiarity with cloud-based case management systems and paperless law firm processes is preferred.

Locuri de muncă similare

HireHawk

Personal Injury Case Manager Assistant

HireHawk

Support U.S. personal injury law firms remotely with treatment coordination, client communication, insurance follow-ups, and case documentation. This full-time role is based in Colombia and requires English and Spanish.

Deschide
Sur Global

Bilingual Medical Virtual Assistant

Sur Global
501 – 1.000 Angajați
ConsultanțăLogisticăMarketing

Provide remote support to US healthcare clients in English and Spanish, handling patient calls, scheduling, records, and insurance tasks. Work remotely from eligible Latin American locations while coordinating with patients and healthcare teams.

Deschide