Dovenmuehle
Dovenmuehle
1.001 – 5.000 Angajați
Profilul Dovenmuehle identifică firma prin nume, dar nu oferă detalii despre produsele, sectorul, echipa sau recrutările sale. Sunt necesare mai multe informații pentru a descrie cu acuratețe activitatea companiei sau rolurile pe care le oferă.

Special Loans Administrator, HELOC

Process HELOC and mortgage loan requests for Dovenmuehle, a U.S. mortgage subservicing firm. Review documentation, reconcile funds, and coordinate investor approvals.

Descriere

  • Process loans promptly in line with government and investor guidelines
  • Enter and process loan applications and products accurately and on time
  • Review and prepare loan documentation
  • Assess loan documents and disclosures to evaluate borrower requests
  • Route proxy emails and incoming mail to the appropriate recipients
  • Conduct quality checks on work and processing completed by colleagues
  • Prepare and distribute internal reports on daily, weekly, and monthly schedules
  • Communicate with homeowners, clients, and vendors by email, fax, JIRA ticket, and phone
  • Stay current on practices, procedures, and policies
  • Assist with accurate general ledger account records
  • Take part in the department audit program
  • Review and respond to assigned processing email proxies
  • Contact relevant parties about required documents and deadlines
  • Obtain and assess security instruments, trust agreements, liens, financial records, letters of administration, and other legal documents
  • Consult servicing, regulatory, and compliance guidelines to determine the correct processing steps
  • Track and apply suspense funds
  • Reconcile funds
  • Work with investors and clients to establish new payment factors
  • Coordinate investor and client approvals for conversions, transfers, and modifications
  • Enter and verify product changes in the MSP system
  • Carry out other related duties as assigned

Cerințe

  • High school diploma or equivalent
  • Experience at a financial institution, bank, or mortgage company is a plus
  • Customer service experience is a plus
  • Proficiency with Microsoft Office, including Excel, Word, and Outlook
  • Strong communication, interpersonal, and organizational skills
  • Strong math skills
  • Ability to manage complex tasks simultaneously in a fast-paced environment
  • Strong reading comprehension
  • Strong analytical and critical thinking skills
  • Attention to detail
  • Some college experience is preferred
  • Mortgage origination or servicing experience is highly desirable but not required
  • Successful completion of annual regulatory compliance training is required
  • Ability to communicate and exchange accurate information through multiple methods
  • May need to lift and move up to 25 pounds

Beneficii

  • Medical, dental, vision, wellness, flexible spending account, employee assistance program, and more
  • Employer-paid life insurance, short-term disability, and long-term disability
  • 401(k) plan with company match
  • Paid vacation, sick leave, personal days, and holidays
  • A quiet, designated home workspace may be used as an alternative to an on-site office
  • Reasonable accommodations for qualified disabilities

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