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Diebold Nixdorf dezvoltă tehnologie pentru bănci, comercianți cu amănuntul și magazine alimentare, ajutându-i să modernizeze experiența clienților și operațiunile de zi cu zi. Portofoliul său include soluții scalabile, bazate pe inteligență artificială, platforme de asistență și servicii concepute pentru a răspunde cerințelor în schimbare din domeniul serviciilor financiare și al comerțului cu amănuntul. Compania pune, de asemenea, accent pe sustenabilitate și pe extinderea accesului la servicii financiare prin tehnologii mai eficiente și mai responsabile față de mediu.
Remote Field Service Technician, Pennsylvania | Diebold Nixdorf
Install, troubleshoot, and repair Diebold Nixdorf banking and retail technology at customer sites across Pennsylvania. Provide preventive maintenance, customer training, and other field support within an assigned territory.
Descriere
- Install, troubleshoot, and maintain hardware, software, and product components, primarily at customer sites.
- Carry out scheduled inspections, cleaning, other services, and minor repairs across an assigned territory.
- Check products for proper operation and resolve issues or escalate them according to established procedures.
- Schedule service visits and complete the required paperwork.
- Help customers understand product functions and support their satisfaction.
- Diagnose hardware and software failures using diagnostic tools and detailed analysis.
- Repair hardware at the component level.
- Clean and adjust mechanical components.
- Configure and install relevant software.
- Complete preventive maintenance and routine checks.
- Replenish consumables as directed.
- Install, relocate, add, modify, and remove hardware and software products.
- Show customers how to use installed hardware and software.
- Take part in hardware and software training, KPI initiatives, and special projects.
Cerințe
- Relevant education or equivalent work experience.
- At least 1–2 years of relevant field service experience, or an equivalent combination of education and experience.
- Strong written and verbal communication skills.
- A driver's license and driving record that meet Diebold Nixdorf fleet requirements.
Beneficii
- Equal opportunity employer.
- Workplace that values diversity.
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