AT&T
AT&T
AT&T este o companie de telecomunicații și tehnologie care oferă servicii de comunicații mobile, internet și fibră optică pentru consumatori, companii și organizații din sectorul public. Activitatea sa acoperă inovarea rețelelor, inclusiv colaborări axate pe Open RAN, precum și conectivitate pentru siguranța publică prin FirstNet, recuperare în urma dezastrelor, dispozitive pentru consumatori și protecția datelor. Compania pune, de asemenea, accent pe sustenabilitate, incluziune culturală, responsabilitate corporativă și politici publice. Cu o forță de muncă numeroasă și o istorie îndelungată de activitate, AT&T oferă oportunități de carieră legate de infrastructura comunicațiilor, tehnologia digitală, serviciile pentru clienți și inovarea responsabilă.

Principal Salesforce QA Engineer

Lead Salesforce quality assurance across automated testing, integrations, defect management, and production support. Help deliver reliable communications services at AT&T through disciplined software quality practices.

Descriere

  • Lead software application and service delivery across design, development, testing, deployment, production support, troubleshooting, and maintenance
  • Review software requirements and user stories, provide estimates, and prepare software design specifications
  • Evaluate hardware and software interactions with engineers and architects
  • Create and run automated test plans and strategies
  • Validate test environments, test data, and results while designing and implementing code fixes
  • Perform unit, dynamic application security, interface, integration, end-to-end, and user acceptance testing
  • Support applications, resolve configuration and environment issues, and assist with software deployments
  • Review deliverables from cross-vendor teams
  • Build, implement, and manage quality assurance processes for Salesforce products
  • Define and communicate quality standards and parameters for Salesforce systems
  • Partner with product owners, developers, stakeholders, and business owners throughout the Salesforce development lifecycle
  • Manage functional, integration, and end-to-end testing for Salesforce CRM interfaces and backend web services, including UAT support
  • Provide production support and automate appropriate features with Selenium and Postman
  • Establish testing best practices, methodologies, and delivery standards for Salesforce systems
  • Develop testing and integration strategies for data flows between Salesforce and ERP systems
  • Plan, conduct, monitor, and assess Salesforce product testing
  • Improve quality assurance methods for test and defect management
  • Manage external vendors and Salesforce consulting services
  • Deliver Salesforce product training
  • Lead resource allocation, test estimation, defect triage, and stakeholder meetings
  • Maintain JIRA for defect management and track customer-facing issues
  • Escalate unresolved issues and drive defects through closure

Cerințe

  • Bachelor’s degree, or foreign equivalent, in Engineering, Computer Science, or Information Technology
  • Seven years of progressive post-baccalaureate experience in the offered role or a related occupation
  • Experience overseeing software application and service delivery across design, development, testing, deployment, production support, troubleshooting, and maintenance, with an emphasis on automation
  • Experience applying multiple programming languages to execute defined development methodologies
  • Experience conducting CRM and point-of-sale testing
  • Experience with test estimation, planning, and automation
  • Experience using Postman, SoapUI, and Selenium
  • Experience with SQL or SOQL, Java, JavaScript, and XML
  • Experience with database technologies including Oracle

Beneficii

  • Medical, dental, and vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid time off and holidays, including at least 23 vacation days and 9 company-designated holidays each year
  • Paid parental leave
  • Paid caregiver leave
  • Additional sick leave beyond state and local requirements may be available but is unprotected
  • Adoption reimbursement
  • Short- and long-term disability benefits
  • Life and accidental death insurance
  • Supplemental critical illness, accident, hospital indemnity, and group legal programs
  • Employee Assistance Programs
  • Extensive employee wellness programs
  • Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet and available fiber service, and AT&T phone service

Locuri de muncă similare

Advocate Aurora Health
Johnson & Johnson

Director, Patient and Customer Experience – Johnson & Johnson, Singapore

Johnson & Johnson

Lead Johnson & Johnson’s APAC patient experience, patient support and commercial AI strategy from Singapore. Drive regional customer experience adoption, market execution and cross-functional healthcare innovation.

Deschide