Rentokil Pest Control North America
Rentokil Pest Control North America
Rentokil Pest Control North America oferă servicii de gestionare a dăunătorilor pentru proprietăți rezidențiale și comerciale din întreaga Americă de Nord. Activitatea sa include identificarea și controlul amenințărilor comune, inclusiv al insectelor și rozătoarelor, prin programe concepute pentru a contribui la protejarea oamenilor, clădirilor și mediului înconjurător. Compania combină expertiza în combaterea dăunătorilor cu accentul pe servicii sigure, eficiente și responsabile față de mediu.

Operations Manager, Pest Control

Lead pest control specialists, customer service, routing, and financial performance for Rentokil’s assigned territory. Support sales growth and business development.

Descriere

  • Oversee specialists’ daily work to deliver excellent customer service
  • Train, lead, mentor, and coach a team of specialists
  • Support sales and revenue targets, client loyalty, and retention
  • Ensure clients receive high-quality service
  • Review and adjust appointments to improve efficiency
  • Coordinate field routes
  • Conduct quality-control audits for clients
  • Oversee client accounts
  • Guide staff on operations, service delivery, and client care
  • Manage operational finances, including revenue growth and expense control
  • Travel throughout the territory each day to visit clients and support specialists
  • Work with the sales team to develop business
  • Submit required weekly, monthly, and annual reports

Cerințe

  • A bachelor’s degree is preferred but not required
  • Three to five years of management experience, with a focus on customer service
  • Demonstrated ability to train, mentor, and coach service professionals
  • Strong verbal and written communication skills
  • Experience in a route-based service environment is a plus
  • Ability to obtain and maintain licenses or certificates required by federal, state, and local regulations
  • Valid driver’s license issued by the state of residence
  • Willingness to work a flexible schedule, including early mornings and weekends as needed

Beneficii

  • Benefits begin on the first day for full-time colleagues
  • Opportunities for professional and personal growth
  • Several paths for career advancement
  • Training and development programs
  • Tuition reimbursement for full-time colleagues
  • Medical, dental, vision, disability, and life insurance
  • 401(k) plan with company matching contributions
  • Vacation and sick days
  • Company-paid holidays and floating holidays
  • A company focus on health, safety, and flexibility
  • Performance incentives for many roles
  • Opportunities for internal promotion

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