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Rentokil Pest Control North America
Rentokil Pest Control North America
B2CHealthcareLogistics
Rentokil Pest Control North America provides pest management services for residential and commercial properties across North America. Its work covers the identification and control of common threats including insects and rodents, with programs designed to help protect people, buildings, and surrounding environments. The company combines pest-control expertise with an emphasis on safe, effective, and environmentally responsible service.
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Operations Manager, Pest Control

Lead pest control specialists, customer service, routing, and financial performance for Rentokil’s assigned territory. Support sales growth and business development.

USUnited StatesNJNew Jersey
$57,000 – $92,000 / year
HybridFull-timeMiddleSeniorEnglish RequiredOperations

Description

  • Oversee specialists’ daily work to deliver excellent customer service
  • Train, lead, mentor, and coach a team of specialists
  • Support sales and revenue targets, client loyalty, and retention
  • Ensure clients receive high-quality service
  • Review and adjust appointments to improve efficiency
  • Coordinate field routes
  • Conduct quality-control audits for clients
  • Oversee client accounts
  • Guide staff on operations, service delivery, and client care
  • Manage operational finances, including revenue growth and expense control
  • Travel throughout the territory each day to visit clients and support specialists
  • Work with the sales team to develop business
  • Submit required weekly, monthly, and annual reports

Requirements

  • A bachelor’s degree is preferred but not required
  • Three to five years of management experience, with a focus on customer service
  • Demonstrated ability to train, mentor, and coach service professionals
  • Strong verbal and written communication skills
  • Experience in a route-based service environment is a plus
  • Ability to obtain and maintain licenses or certificates required by federal, state, and local regulations
  • Valid driver’s license issued by the state of residence
  • Willingness to work a flexible schedule, including early mornings and weekends as needed

Benefits

  • Benefits begin on the first day for full-time colleagues
  • Opportunities for professional and personal growth
  • Several paths for career advancement
  • Training and development programs
  • Tuition reimbursement for full-time colleagues
  • Medical, dental, vision, disability, and life insurance
  • 401(k) plan with company matching contributions
  • Vacation and sick days
  • Company-paid holidays and floating holidays
  • A company focus on health, safety, and flexibility
  • Performance incentives for many roles
  • Opportunities for internal promotion

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