Atos
Atos
Atos oferă servicii de transformare digitală și soluții tehnologice pentru organizații din domenii precum consultanță, sănătate, logistică și alte industrii. Activitatea companiei acoperă cloud-ul și infrastructura, platformele digitale pentru afaceri, consultanța tehnologică, securitatea cibernetică, experiența utilizatorului și transformarea digitală a întreprinderilor. De asemenea, compania sprijină evenimente internaționale importante în calitate de partener oficial IT, inclusiv competițiile UEFA și Jocurile Olimpice, promovând în același timp inovația și sustenabilitatea în cadrul serviciilor sale tehnologice.

Mainframe Application Developer - Phoenix, AZ Onsite

Support Atos’s secure, AI-powered digital services as a Mainframe Application Developer. Manage COBOL production support, incident resolution, deployments, and operational improvements.

Descriere

  • Deliver L1/L2 production support for mainframe applications
  • Monitor batch processing and resolve abends, failures, and application issues within SLA targets
  • Manage Incident, Problem, Change, and Release activities
  • Conduct thorough root cause analysis for recurring production issues
  • Troubleshoot COBOL, JCL, DB2, VSAM, CICS, and scheduling-tool issues
  • Coordinate issue resolution with business users, onsite personnel, and cross-functional support teams
  • Lead major incident response and bridge calls during critical production outages
  • Implement emergency fixes, production deployments, and validation procedures
  • Advance automation efforts and process improvements that increase operational efficiency
  • Create technical documentation, support runbooks, and knowledge management materials
  • Mentor junior team members and offer technical direction
  • Participate in required on-call and weekend support rotations

Cerințe

  • At least five years of experience in mainframe development and production support projects
  • Strong hands-on proficiency with COBOL, JCL, DB2, CICS, and VSAM
  • Experience working in SLA-driven support environments
  • Knowledge of ITIL processes and service management practices
  • Experience in customer-facing roles and stakeholder communication
  • Willingness to participate in required on-call and weekend support rotations

Beneficii

  • Diversity and inclusion are integrated into the company’s culture
  • Commitment to maintaining a fair work environment
  • Commitment to environmental, social, and governance initiatives and corporate social responsibility

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