Allica Bank este o bancă britanică pentru companii, creată pentru întreprinderi mici și mijlocii consolidate și firme de servicii profesionale. Oferta sa combină conturi curente pentru afaceri, conturi de economii asociate și soluții de finanțare specializate, inclusiv credite ipotecare comerciale, finanțarea activelor, finanțarea creșterii, finanțare-punte, facilități de credit și finanțarea facturilor. Banca oferă instrumente digitale de gestionare a banilor și integrări cu soluții de contabilitate, împreună cu sprijin bazat pe relații personale din partea managerilor de relații din Regatul Unit, deservind companii care au nevoie atât de tehnologie bancară practică, cât și de îndrumare financiară experimentată.
Fraud Analyst (12-Month FTC) – Hybrid UK | Allica Bank
Investigate card transaction and payment fraud for Allica Bank, supporting established UK SMEs. Recover funds, manage disputes, and help identify emerging fraud trends.
Descriere
- Review card transaction and payment fraud risks proactively
- Manage fraud investigation cases and reach appropriate outcomes for customers and Allica Bank
- Recover funds through relevant platforms and payment schemes, including VISA Chargeback
- Assist with VISA disputes and financial reconciliation activities
- Track emerging fraud trends and work with stakeholders on prevention measures
- Provide fraud subject matter expertise to Allica’s change programme
- Contribute to training activities and coach colleagues
- Keep the business informed about current and emerging fraud risks and trends
- Follow and support Allica’s risk management framework
- Maintain compliance with Allica’s policies
Cerințe
- Demonstrated experience in fraud investigations
- Thorough knowledge of transaction and payment processing rules, regulations, and platforms
- Strong written and verbal communication abilities
- A clear focus on customer needs
- Effective negotiation skills and confidence handling challenging situations under pressure
- Strong relationship management skills with the ability to work across diverse stakeholder groups
- Proficiency with technical tools, particularly MS Excel, PowerPoint, SharePoint, and Outlook
- Leadership capability
- Strong organisational and time-management skills
- High attention to detail
- Willingness to work flexible shifts, including weekends when required
- Applicants must live in the UK
- In most cases, applicants must already reside in the UK because of sponsorship legislation
Beneficii
- Comprehensive onboarding and ongoing development opportunities
- Flexible working options
- Regular social events
- Pension contributions
- Discretionary bonus scheme
- Private health cover
- Life assurance
- Family-friendly policies, including enhanced maternity and paternity leave