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Fraud Analyst (12-Month FTC) – Hybrid UK | Allica Bank
Investigate card transaction and payment fraud for Allica Bank, supporting established UK SMEs. Recover funds, manage disputes, and help identify emerging fraud trends.
विवरण
- Review card transaction and payment fraud risks proactively
- Manage fraud investigation cases and reach appropriate outcomes for customers and Allica Bank
- Recover funds through relevant platforms and payment schemes, including VISA Chargeback
- Assist with VISA disputes and financial reconciliation activities
- Track emerging fraud trends and work with stakeholders on prevention measures
- Provide fraud subject matter expertise to Allica’s change programme
- Contribute to training activities and coach colleagues
- Keep the business informed about current and emerging fraud risks and trends
- Follow and support Allica’s risk management framework
- Maintain compliance with Allica’s policies
आवश्यकताएँ
- Demonstrated experience in fraud investigations
- Thorough knowledge of transaction and payment processing rules, regulations, and platforms
- Strong written and verbal communication abilities
- A clear focus on customer needs
- Effective negotiation skills and confidence handling challenging situations under pressure
- Strong relationship management skills with the ability to work across diverse stakeholder groups
- Proficiency with technical tools, particularly MS Excel, PowerPoint, SharePoint, and Outlook
- Leadership capability
- Strong organisational and time-management skills
- High attention to detail
- Willingness to work flexible shifts, including weekends when required
- Applicants must live in the UK
- In most cases, applicants must already reside in the UK because of sponsorship legislation
लाभ
- Comprehensive onboarding and ongoing development opportunities
- Flexible working options
- Regular social events
- Pension contributions
- Discretionary bonus scheme
- Private health cover
- Life assurance
- Family-friendly policies, including enhanced maternity and paternity leave
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