NCR Atleos dezvoltă tehnologii financiare de autoservire pentru bănci, instituții financiare și comercianți cu amănuntul din întreaga lume. Produsele și serviciile sale includ bancomatul ca serviciu, software pentru bancomate, operațiuni de bancomate gestionate, acces la numerar fără card și retrageri de numerar prin telefonul mobil. Prin combinarea infrastructurii pentru bancomate, a software-ului și a externalizării end-to-end, compania ajută organizațiile să extindă accesul la numerar, simplificând în același timp operațiunile și îmbunătățind experiența clienților. NCR Atleos operează o rețea globală independentă de bancomate și colaborează cu sectoarele bancar, fintech și al tehnologiei pentru întreprinderi.
Field Service Technician II – Memphis, TN Onsite
Join NCR Atleos as a Field Service Technician II supporting ATMs and self-checkout systems across the Memphis area. The role covers installation, maintenance, repair, and troubleshooting of electromechanical equipment.
Descriere
- Complete customer installations, maintenance activities, and service calls efficiently and on schedule.
- Maintain and repair electromechanical equipment, including ATMs and self-checkout systems, throughout an assigned territory.
- Carry out preventive maintenance, corrective repairs, and equipment overhauls.
- Diagnose and resolve hardware, software, networking, and system configuration problems.
- Address network faults, system access, security settings, and remote connectivity issues.
- Triage customer issues and resolve potential problems proactively when possible.
- Provide customers with clear, helpful, and professional communication focused on resolution.
- Complete NCR Atleos virtual and hands-on training programs.
- Follow NCR Atleos policies, including Shared Values, the Code of Conduct, health and safety standards, accurate timekeeping, and fleet and safe-driving requirements.
- Handle other related responsibilities aligned with qualifications and business needs.
- Work in nearby service territories during standard shifts when operational requirements call for reassignment.
- Choose to participate in overnight travel assignments supporting broader service coverage.
Cerințe
- Live within the designated geographic service area.
- Be authorized to work in the United States.
- Be at least 19 years old.
- Hold a valid driver's license and maintain a driving record meeting NCR Atleos fleet requirements.
- Have PC and basic electronics skills, along with familiarity with operating systems.
- Be able to perform essential job functions without reasonable accommodation.
- Be able to travel and drive for several hours per day.
- Be available for rotating and weekend shifts.
- Be able to carry and lift tools, parts, and equipment weighing up to 50 pounds without assistance.
- Be familiar with large servers, mainframe computers, and imaging software.
- Hold an A+, CompTIA, or Network+ certification.
- Have one or more years of related experience, preferred.
Beneficii
- Medical insurance
- Dental insurance
- Life insurance
- Vision insurance
- Short- and long-term disability coverage
- Paid vacation
- 401(k) plan
- Formal training through NCR Atleos
- Virtual and hands-on classroom training
- Dedicated teachers, mentors, and coaches
- Optional overnight travel assignments with travel handled under company policy and reimbursement guidelines