CoinsPaid este un furnizor de plăți cu criptomonede cu sediul în Estonia, care deservește companii din sectoarele cripto, fintech și comerț electronic. Platforma sa reunește un gateway de plăți cu criptomonede, un portofel pentru companii și un birou de tranzacționare extrabursieră, ajutând companiile să accepte și să gestioneze tranzacții cu active digitale. Compania se concentrează pe procesarea securizată bazată pe blockchain, costuri eficiente ale tranzacțiilor și acces mai larg la plățile cu criptomonede pentru companiile care operează pe o piață globală.
Director of Technology Operations at CoinsPaid — Worldwide Remote
Lead CoinspPaid’s global Technology Operations transformation across Platform Engineering, Corporate IT, service management, and digital resilience. Shape reliable, secure infrastructure operations for production-critical financial systems.
Descriere
- Lead the transformation of Technology Operations across Platform Engineering, Corporate IT, and Operational Excellence
- Set the Technology Operations strategy, operating model, organizational structure, priorities, and transformation roadmap
- Direct established technology functions through Heads, Leads, and other managers
- Advance DevOps toward Platform Engineering to reduce operational toil and expand self-service
- Establish shared production ownership between Engineering and Operations
- Build Service Management around service ownership, incident and problem management, risk-based change control, and systemic failure prevention
- Modernize Corporate IT into a secure, automated employee technology service
- Identify organizational, technology, and operating-model gaps and convert them into improvement programs
- Increase the maturity, reliability, scalability, and efficiency of operations supporting production-critical systems
- Define operational metrics, track transformation results, and use insights to drive improvement
- Own digital operational resilience, including continuity planning, disaster recovery, backup and restoration, resilience testing, recovery objectives, and crisis preparedness
- Work with Security, Risk, and Compliance on ICT risk, third-party risk, audit readiness, and regulatory remediation
- Ensure technology and operational risks are identified, prioritized, and resolved
- Support audits, certifications, regulatory obligations, and related controls
- Manage and optimize budgets, vendors, infrastructure investments, and external partnerships
- Collaborate with Engineering, Security, Risk, Compliance, Product, Finance, and other business teams
- Represent Technology Operations in cross-functional and executive forums
- Prepare the technology organization for growth, more complex enterprise customers, new products, and a larger engineering function
- Develop Heads and Leads while delivering measurable improvements during the first 6–12 months
Cerințe
- Significant leadership experience in Technology Operations, IT Operations, Infrastructure and Operations, Platform or Production Operations, Platform Engineering, or a comparable technology discipline
- Experience managing managers across multiple teams or functions through Heads, Engineering Managers, Team Leads, or equivalent leaders
- Prior experience as a Technology Director, VP or Head of Technology Operations, Platform or Infrastructure leader, or similar senior leader in a product engineering organization
- Demonstrated success delivering substantial organizational or technology transformation
- Experience building or advancing DevOps, SRE, or infrastructure capabilities toward Platform Engineering through self-service, automation, and reduced operational toil
- Strong grasp of modern production ownership models and collaboration between Platform Engineering and product engineering teams
- Experience supporting production-critical systems where availability, reliability, security, and operational failures have direct business consequences
- Experience with IT and Service Management, including incident, problem, and change management
- Experience transforming Corporate IT or employee technology services, including identity and access lifecycle, endpoint management, automation, governance, and employee self-service
- Hands-on experience with business continuity, disaster recovery, and operational resilience, including BIA, RTO/RPO, backup and restoration, resilience testing, and remediation
- Experience partnering with Security, Risk, and Compliance teams and managing technology and operational risk
- Exposure to audits, certifications, regulatory obligations, and operational controls in financial or other regulated environments
- Working knowledge of financial-services technology operations frameworks such as DORA is advantageous
- Experience managing budgets, vendors, contracts, and technology investments
- Comfort operating when requirements, organizational boundaries, or the final solution are still evolving
- Proven ability to develop leaders and build autonomous teams
- Ability to shift effectively between strategic priorities and operational issues
- Strong stakeholder-management and communication abilities
- Experience in fintech, payments, banking, financial infrastructure, or another regulated, production-critical technology environment is highly valuable
Beneficii
- Benefit Bar allowance of up to €230 per month
- Fully remote work from almost anywhere
- Optional office access and relocation support
- Flexible, asynchronous-friendly working environment
- Funding for courses, certifications, and professional development
- Support for language learning
- Cross-team learning and knowledge-sharing opportunities
- Medical insurance or reimbursement, depending on location
- Access to mental health support
- Financial assistance for significant life events
- Merchandise shop with a rewards system
- Team offsites and company events