Old Mill
Old Mill
Old Mill este o firmă de contabilitate și consultanță financiară din sud-vestul Angliei, care oferă servicii pentru peste 5.000 de clienți din întreaga regiune. Activitatea sa acoperă contabilitatea, fiscalitatea, planificarea financiară și consultanța strategică pentru afaceri administrate de proprietari, companii din domeniul imobiliar și al construcțiilor, întreprinderi agricole și rurale, precum și clienți persoane fizice. Cu rădăcini care datează din anii 1920, Old Mill îmbină expertiza sectorială cu o abordare bazată pe relații, adaptând recomandările la obiectivele, provocările și oportunitățile fiecărui client.

Client Service Coordinator - Exeter (Hybrid)

Coordinate client communications, statutory filings, and compliance administration for Old Mill in a hybrid Exeter role. Manage deadlines, records, systems, and client-service processes within a professional-services environment.

Descriere

  • Serve as a key client contact by providing progress updates and resolving routine queries
  • Coordinate client information and deadlines for statutory accounts and tax return submissions
  • Meet all Companies House and HMRC filing deadlines
  • Oversee Company Secretarial activities and maintain statutory records
  • Maintain accurate and current internal systems
  • Assist with billing, document handling, and general compliance administration
  • Set up clients on systems and portals, offering guidance and troubleshooting support
  • Collaborate across the firm to promote consistent client-service processes
  • Provide reception cover and manage post and scanning when needed

Cerințe

  • Previous customer-service experience in a professional environment
  • Strong administrative and organisational abilities with meticulous attention to detail
  • Proficiency in Microsoft Office
  • Comfort using CRMs, document portals, accounting platforms, and other online systems
  • Proactive and adaptable approach to managing competing deadlines and shifting priorities
  • Excellent communication skills with a warm, professional manner

Beneficii

  • 26 days of annual leave plus bank holidays and your birthday, with the option to buy additional leave
  • Hybrid working with three office days each week
  • 24/7 Employee Assistance Programme supporting employee wellbeing
  • Discounts and special offers across a range of products and services
  • Pension scheme for long-term financial support
  • Supportive, values-led workplace with opportunities for learning and career progression

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