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Maximus
Maximus
Asistență medicalăConsultanțăGuvern
Maximus ajută agențiile guvernamentale să furnizeze și să modernizeze programe publice esențiale în domeniile sănătății, serviciilor sociale, apărării, securității naționale și serviciilor civile. Activitatea sa include inteligență artificială și analiză de date, cloud și securitate cibernetică, platforme digitale, centre de contact, sisteme de eligibilitate și înscriere, servicii clinice, soluții Medicaid pentru organizații, consultanță și operațiuni de program. Prin echipe care sprijină clienți federali, la nivel de stat și locali, Maximus combină tehnologia cu implementarea practică pentru a îmbunătăți accesul oamenilor la serviciile publice și modul în care agențiile își ating obiectivele.
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Locurile de muncă ale companiei

Bilingual RN Health Coordinator, CDC INFO

Provide clinical health guidance in English and Spanish through Maximus’s CDC INFO contact center. Respond to questions from the public and health professionals by phone and in writing.

USStatele Unite ale Americii
34 $ – 68 $ / oră
RemoteNormă întreagăJuniorNivel mediuLimbă Obligatorie: englezăLimbă Obligatorie: spaniolăBilingv

Descriere

  • Support the CDC INFO program, the CDC’s national contact center for science-based health information
  • Answer complex clinical questions by phone and in writing for consumers, educators, and health professionals
  • Contribute medical subject matter expertise
  • Conduct advanced database searches
  • Prepare documents, reports, and correspondence
  • Record all incoming inquiries
  • Use established scripts, protocols, and approved resources
  • Take part in special projects as needed
  • Work an assigned Monday–Friday shift of 8:00 AM–4:30 PM or 11:30 AM–8:00 PM Eastern Time
  • Attend all sessions of the two-week training period

Cerințe

  • Experience in a medical, scientific, or public health field
  • Clinical knowledge of and experience with CDC-related topics
  • Bachelor’s degree in nursing
  • Current, active RN license
  • Strong internet research skills
  • Working knowledge of Microsoft Office and ability to learn and use software applications
  • Excellent listening, comprehension, verbal and written communication, problem-solving, and customer service skills
  • Ability to work independently and communicate effectively
  • Strong interpersonal and leadership skills
  • Ability to manage multiple tasks at once
  • Fluent, clear, and professional spoken and written English and Spanish
  • Smartphone for logging into Maximus systems
  • Personal computer, webcam, and headset with microphone
  • Tablets, iPads, and Chromebooks are not permitted
  • Internet speed of at least 25 Mbps, or 50 Mbps with shared connectivity
  • Minimum upload speed of 5 Mbps
  • Wired internet connection using a Category 5 or 6 Ethernet cable
  • Private, secure workspace and adequate power supply
  • Windows 10 or 11, or a supported Mac operating system
  • High school diploma or equivalent and 2–4 years of experience
  • Fluency in English and the specified secondary language
  • Call center, telehealth, or phone support experience preferred

Beneficii

  • Work remotely from a home office
  • Temporary role
  • Bring your own device
  • Reasonable accommodations provided for disabilities, medical conditions, or impairments

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