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DeepHealth
DeepHealth
11 – 50 Darbuotojai
KonsultavimasLogistikaSveikatos priežiūra
DeepHealth develops AI-powered health informatics for radiology, combining imaging and diagnostic tools with workflow software to support clinical teams. Its product suite includes DeepHealth OS, a cloud-native operating system, and tools for breast, prostate, lung, and brain cancer detection. As a wholly owned subsidiary of RadNet, Inc., DeepHealth works with healthcare institutions on diagnostic programs and radiology workflows. The company operates in healthcare technology and consulting.
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Senior Forward Deployment Engineer, Medical Imaging

DeepHealth’s Forward Deployment Engineer configures its diagnostic Viewer and AI-enabled imaging workflows for customer implementations. The role supports deployments, go-lives, escalations, and service reliability across the United States.

USJungtinės ValstijosMAMasačusetsas
125 000 $ – 135 000 $ / metai
NuotolinisVisas etatasVyresnysis specialistasVadovasPrivaloma Kalba: anglųDevOps inžinierius
Debesija

Aprašymas

  • Set Viewer AI adoption goals and define requirements, customer outcomes, and success measures.
  • Configure the Viewer for assigned customers by aligning product settings with clinical reading workflows.
  • Lead technical discovery of HL7 and DICOM data flows, integrations, migration data, network needs, and security requirements.
  • Work with implementation teams to incorporate lessons learned and proven practices into customer configurations.
  • Train and coach implementation teams and customer administrators.
  • Create configuration standards, baselines, and deployment playbooks.
  • Act as the customer-facing technical lead during go-lives, hypercare, and escalations.
  • Support implementations and resolve complex Viewer issues through reproduction, root cause analysis, and collaboration with engineering.
  • Turn recurring customer needs into standardized workflows and product requirements.
  • Triage, document, and track engineering defects through resolution and customer follow-up.
  • Configure, deploy, and support AI-enabled workflows and agents as they become available.
  • Coordinate rollouts, site readiness, and customer adoption with Technical Delivery and Product teams.
  • Validate releases and hotfixes using representative customer configurations.
  • Monitor service health, join incident response, and work with engineering to improve reliability.
  • Share best practices with Service and Solution Delivery teams and plan product changes for commercial readiness.

Reikalavimai

  • Bachelor’s degree in Computer Science, Biomedical Engineering, Health Informatics, Information Systems, or a related field, or equivalent education and experience (required).
  • At least 8 years of experience in healthcare IT, medical imaging, or clinical systems (required).
  • At least 5 years in a customer-facing technical role involving PACS or enterprise imaging (required).
  • In-depth DICOM knowledge and working knowledge of HL7 v2 (required).
  • Practical experience configuring and troubleshooting diagnostic or enterprise imaging viewers (required).
  • Strong understanding of radiology workflows, including RIS, worklists, image reading, and reporting (required).
  • Working knowledge of cloud-hosted applications, networking, and SSO or authentication (required).
  • Able to explain technical decisions to radiologists, IT leaders, and executives, including during escalations (required).
  • Experience with Microsoft Office (required).
  • Imaging informatics or clinical credential such as CIIP, PARCA, or ARRT(R) (preferred).
  • Experience deploying or supporting clinical AI applications in radiology (preferred).
  • Experience in a regulated medical device environment and familiarity with ITIL practices (preferred).
  • Adherence to data privacy, compliance, safety, and confidentiality standards.
  • Able to travel domestically and internationally up to 25%.

Privalumai

  • Remote work within the United States.
  • Domestic and international travel of up to 25%.

Susiję darbai

DMI (Digital Management, LLC)

Service Desk Analyst (Remote, United States) at DMI

DMI (Digital Management, LLC)
1 001 – 5 000 Darbuotojai
KonsultavimasLogistikaSveikatos priežiūra
USJungtinės Valstijos
69 528 $ – 83 434 $ / metai
NuotolinisVisas etatasJaunesnysis specialistasDiplomas nebūtinasPrivaloma Kalba: anglųAnalitikas

Serve as the first point of contact for federal application users, resolving routine support issues and routing complex tickets. Support DMI’s managed IT services operation.

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Medavie

Bilingual Customer Service Representative (Remote, Canada)

Medavie
5 001 – 10 000 Darbuotojai
Bendruomenės sveikataSveikatos draudimasSveikatos priežiūra
CAKanada
40 254 $ – 45 285 $ / metai
NuotolinisVisas etatasJaunesnysis specialistasVidutinis lygisDiplomas nebūtinasPrivaloma Kalba: anglųPrivaloma Kalba: prancūzųKlientų aptarnavimas

Support Canadian health insurance providers and members through a federal contact center, resolving inquiries remotely in English and French.

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Verily

Customer Success Manager, Clinical Research Sites

Verily
1 001 – 5 000 Darbuotojai
H1B vizos rėmėjasDirbtinis intelektasKonsultavimasSveikatos priežiūra
USJungtinės Valstijos
90 000 $ – 136 000 $ / metai
NuotolinisVisas etatasVidutinis lygisVyresnysis specialistasPrivaloma Kalba: anglųKlientų sėkmėKlientų sėkmės vadybininkas

Manage customer relationships, product adoption, retention, and renewals for Verily’s clinical trial management platform. Support healthcare and clinical research customers remotely across the United States.

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