Mercari, Inc.
Mercari, Inc.
1 001 – 5 000 Қызметкерлер
КонсалтингЛогистикаМаркетинг
Mercari, Inc. адамдар әртүрлі тауарларды сатып алып, сата алатын маркетплейс платформасын басқарады. Компания адамдар арасындағы сауданы ыңғайлы әрі тиімді етуге басымдық бере отырып, инновацияға, әртүрлілікке және инклюзияға негізделген жұмыс ортасын қалыптастыруға ұмтылады. Mercari сондай-ақ тұрақты даму тәжірибелерін қолдайды және өз маркетплейсімен байланысты қауымдастықтарға оң үлес қосуды мақсат етеді.

Product Operations Manager — Mercari, Inc. (Hybrid, Japan)

Improve Mercari’s product organization through scalable operating processes, reporting, onboarding, and AI-enabled knowledge management. Support the marketplace ecosystem in Japan through cross-functional organizational improvement.

Сипаттама

  • Identify operational challenges within the Product organization and lead solutions from planning and implementation through adoption and continuous improvement.
  • Design and improve reporting processes and operating systems that make product development progress and key decisions visible.
  • Organize and optimize internal communication channels, including company-wide meetings, critical working sessions, and documentation.
  • Build onboarding processes and knowledge-sharing systems for members of the Product organization.
  • Evaluate initiative outcomes using qualitative and quantitative measures, then turn the findings into reusable processes and best practices.
  • Use AI to improve and advance organizational operations and knowledge management.
  • Build alignment among diverse stakeholders and drive organization-wide change.
  • Design scalable systems and continuously improve them based on usage data and feedback.

Талаптар

  • Japanese language proficiency is required.
  • Professional experience in Product Management, Product Operations, Program Management, or a related field.
  • Experience improving organizational processes and workflows within a product organization.
  • Ability to structure ambiguous, complex problems and translate them into concrete initiatives and systems.
  • Experience building consensus among stakeholders across functions such as Product and Engineering and driving initiatives forward.
  • Ability to organize information and key issues in documentation and communicate them clearly.
  • Native-level Japanese proficiency.
  • No specific English requirement; B1 level or above is preferred.
  • Experience improving business processes through generative AI is preferred.
  • Experience planning, developing, or operating an in-house product is preferred.
  • Experience leading cross-functional improvement or transformation projects involving multiple disciplines is preferred.
  • Experience identifying organizational challenges and evaluating initiative effectiveness using data and qualitative feedback is preferred.

Артықшылықтар

  • Flexible working hours with no core or flexible time periods.
  • Full-time permanent employment.
  • An organizational environment aligned with and embodying the Mercari Group mission and values.
  • Equal opportunities based on Inclusion & Diversity.

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