First Help Financial
First Help Financial
First Help Financial — дәстүрлі қаржы институттары назардан тыс қалдыруы немесе несие қабілетін дұрыс бағаламауы мүмкін тұтынушылар үшін әділ бағамен автокөлік несиелеріне қолжетімділікті кеңейтуге бағытталған автокөлік қаржы компаниясы. Он жылдан астам уақыт бойы клиенттерге қызмет көрсетіп келе жатқан компания көптілді клиенттерге қолдау көрсетуі және ұзақ мерзімді қаржылық түсінікке баса назар аударуы арқылы өтінім беруден бастап қарызды толық өтеуге дейін қарыз алушыларға несие алу жолының барлық кезеңінде қолдау көрсетеді. Оның миссияға негізделген мәдениеті ынтымақтастықты, алуан түрлілікті, қоғаммен байланыс орнатуды және сенімді қызмет көрсетуді дәріптейді.

Legal and Deficiency Recovery Manager

Lead legal recovery and compliance programs for post-charge-off deficiency accounts. Oversee consumer lending compliance, collection agencies, outside counsel, and multistate recovery operations.

Сипаттама

  • Set eligibility standards for escalating deficiency-balance accounts to legal recovery.
  • Maintain controlled records, audit account routing, and approve changes to escalation thresholds.
  • Track the legal escalation pipeline and assess exceptions.
  • Maintain compliance records and supporting audit trails.
  • Review and approve settlement letters for compliance with the FDCPA and state laws.
  • Review and approve deficiency collection scripts and settlement authority guidelines.
  • Manage legal and compliance reporting in the collections KPI package.
  • Prepare quarterly updates for the Board and raise significant issues with leadership.
  • Review consumer-facing materials and processes for FDCPA and UDAAP compliance.
  • Develop and maintain a state-by-state assessment of legal viability for deficiency collections.
  • Ensure collection strategies reflect loan attributes and document ECOA compliance.
  • Manage bankruptcy filings and maintain SCRA compliance.
  • Coordinate responses to CFPB inquiries, state attorney general matters, and regulatory consumer complaints.
  • Develop and deliver compliance training for post-charge-off staff.
  • Assess third-party collection agencies for compliance practices, call recording, data security, and experience.
  • Oversee ongoing agency compliance reviews, call audits, complaint tracking, performance monitoring, and corrective actions.
  • Oversee third-party BPO partners.
  • Evaluate and select outside counsel.
  • Manage referrals, case outcomes, and recovery costs.
  • Review vendor contracts for required compliance terms.
  • Draft, maintain, and version-control policies and procedures.
  • Manage collections litigation with outside counsel and maintain a litigation log.
  • Identify legal risks and recovery gaps, then implement solutions.
  • Advise collections staff on legal and compliance matters.
  • Hire and develop direct reports as the program expands.

Талаптар

  • At least five years of experience in legal operations, compliance management, or collections oversight in consumer lending, auto finance, or a third-party collection agency.
  • A record of career stability.
  • Specific experience in non-prime or subprime auto lending.
  • Working knowledge of the FDCPA, UDAAP, and relevant state consumer protection laws governing post-charge-off collections.
  • Experience managing bankruptcy filings across a consumer lending portfolio.
  • Experience handling SCRA compliance for servicemember accounts.
  • Experience managing outside counsel relationships, including defining work, reviewing bills, managing timelines, and addressing performance concerns.
  • Experience in or alongside a deficiency recovery operation.
  • Experience creating or leading a post-charge-off deficiency recovery program from inception.
  • Experience managing legal collections across multiple states, including knowledge of states that prohibit wage garnishment.
  • Experience coordinating with outside counsel on deficiency lawsuits and post-judgment enforcement.
  • Ability to independently interpret collections performance data.
  • Bachelor’s degree required.
  • A JD, paralegal certification, or CRCM credential is preferred but not required.
  • Experience building or administering an agency compliance monitoring program is strongly preferred.
  • Experience at a non-prime auto lender or servicer is strongly preferred.

Артықшылықтар

  • Health and welfare coverage, including medical, dental, vision, LTD/STD, and identity theft protection.
  • Paid parental leave.
  • Paid vacation.
  • 401(k) matching.
  • Tuition reimbursement.
  • Social activities.
  • Monthly lunches.
  • Employee recognition and talent development program.
  • Healthy work-life balance.
  • Career growth opportunities.
  • Career planning and development.
  • Interview accommodations for people with special needs.

Ұқсас жұмыс орындары

Scan.com

Mid-Level Commercial Contracts Attorney

Scan.com

Support Scan.com’s national diagnostic imaging network by managing healthcare agreements, NDAs, regulatory terms, and scalable legal workflows.

Ашу
Orion Placement

Commercial Real Estate Attorney

Orion Placement

Handle leasing, acquisitions, and sales for a boutique law firm, managing commercial property transactions from negotiation through closing. This remote role serves clients across the United States.

Ашу
Harbor

Senior Legal Conflicts Managed Services Team Lead

Harbor
501 – 1 000 Қызметкерлер
КонсалтингҚұқықМаркетинг

Lead Harbor’s legal conflicts services across clients, guiding delivery, client relationships, team development, and business performance. Modernize workflows and improve service for law firms and corporations.

Ашу
Segal McCambridge

Texas Associate Attorney, Insurance Litigation

Segal McCambridge
201 – 500 Қызметкерлер
B2BҚұқық

Defend first-party insurance disputes for national carriers at Segal McCambridge, managing cases from intake through resolution. Build litigation strategy, client relationships, and trial skills with a path toward partnership and business development.

Ашу
Orion Placement

Senior Associate Attorney, Civil Litigation Defense (California)

Orion Placement

Defend civil litigation cases for a growing California defense firm, managing discovery, depositions, pleadings, case strategy, and settlement discussions. The role offers remote or hybrid work.

Ашу
The Hanover Insurance Group

Senior Litigation Attorney, Tennessee (Remote)

The Hanover Insurance Group
5 001 – 10 000 Қызметкерлер
B2BB2CСақтандыру

Manage complex Tennessee insurance defense cases for The Hanover Insurance Group, guiding litigation from investigation through resolution. Handle negotiations, mediations, arbitrations, and trials while advising clients and claims professionals.

Ашу