Gartner
Gartner
Gartner — кәсіпорын басшыларына аса маңызды басымдықтар бойынша негізделген шешімдер қабылдауға көмектесетін жаһандық зерттеу және кеңес беру компаниясы. Оның қызметі технология, қаржы, адам ресурстары, құқық, маркетинг, сату және өнім стратегиясы сияқты салаларда сараптамалық талдауды, консалтингті, басшыларға арналған нұсқаулықты, зерттеулерді және цифрлық нарық қызметтерін біріктіреді. Gartner сонымен қатар 40-тан астам конференция ұйымдастырады және ұйымдарға технологияға салынған инвестицияларды жақсарту жөнінде кеңес береді. Командалар алуан түрлі, халықаралық жұмыс күшінің өзара ынтымақтастығын қолдауға бағытталған гибридті модель аясында жұмыс істейді. Мансап мүмкіндіктері клиенттерге қызмет көрсету, консалтинг, зерттеу, кеңес беру, технология және корпоративтік функциялар бағыттарын қамтиды.

Client Success Manager - Gartner (Hybrid)

Manage Gartner client relationships, retention, and service value. Help business leaders apply actionable insights to achieve stronger outcomes from Gartner services.

Сипаттама

  • Manage relationships with Gartner clients across seniority levels, functions, and organizations
  • Meet with clients virtually to understand their business priorities
  • Recommend action plans that increase service value, retention, and return on investment
  • Partner with Gartner colleagues to strengthen the value delivered to clients
  • Help clients achieve returns that substantially exceed their investment in Gartner services
  • Translate client priorities into effective support through their purchased Gartner services

Талаптар

  • Business-level fluency in English
  • At least three years of relevant professional experience
  • Strong customer service, communication, collaboration, prioritization, critical thinking, and influencing abilities
  • Bachelor’s degree preferred

Артықшылықтар

  • Comprehensive benefits package
  • Competitive compensation
  • Additional rewards for high-performing employees
  • Hybrid flexibility, including virtual work when productive and in-person collaboration with colleagues
  • Opportunities for professional development
  • Access to AI-related resources, expertise, and technology
  • Equal employment opportunity
  • Reasonable accommodations for qualified individuals with disabilities

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