Cogna Educação
Cogna Educação
Cogna Educação — мектепке дейінгі білім беру, тіл үйрену, кәсіптік даярлау және жоғары білім беру салаларында жұмыс істейтін бразилиялық білім беру компаниясы. Оның портфолиосы жеке тұлғаларға, бизнеске және мемлекеттік серіктестерге қызмет көрсетіп, білім беру қызметтерін цифрлық және электрондық коммерция мүмкіндіктерімен ұштастырады. 24 миллионнан астам білім алушыға қызмет көрсеткен және 10 000-нан астам қызметкері бар Cogna ауқымды, тиімді әрі технологияға негізделген шешімдер арқылы білім алуға қолжетімділікті кеңейтуге бағытталған. Компанияның кең ауқымды қызмет үлгісі білім беру, технология, цифрлық өнімдер, операциялар және басқа да байланысты бизнес бағыттарындағы мансапты қарастыратын мамандардың қызығушылығын тудыруы мүмкін.

Administrative Assistant, Back Office (Hybrid) – Cogna Educação

Provide administrative support to students and Cogna’s internal units by handling service requests and assisting with issue resolution. This full-time hybrid role is based in Brazil within an educational environment.

Сипаттама

  • Manage support tickets submitted by students and internal units through the service platform
  • Help resolve customer issues and administrative requests
  • Collaborate with colleagues to support the company’s objectives
  • Communicate clearly and concisely in both spoken and written interactions

Талаптар

  • High school diploma
  • Training or coursework in customer service
  • Proficiency with Microsoft Office applications
  • Strong organizational ability and adaptability in changing circumstances
  • Proactive approach to identifying and solving problems
  • Innovation, commitment, flexibility, emotional intelligence, creative thinking, accountability, interpersonal skills, and resilience
  • Knowledge of Nonviolent Communication

Артықшылықтар

  • Profit-sharing program
  • Flexible benefits card with meal or food allowance
  • Medical insurance with dependent coverage and copayments
  • Dental insurance
  • Undergraduate and graduate scholarships for employees and their dependents
  • Paid day off on the employee’s birthday
  • SESC partnership
  • Univers pharmacy partnership offering medication discounts
  • Corporate university with free learning paths and courses
  • Wellhub membership, formerly known as Gympass
  • Ninho Program for families expecting a new baby
  • Valoriza internal recruitment program

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