Cogna Educação
Cogna Educação
Cogna Educação ब्राज़ील की एक शिक्षा कंपनी है, जो प्रारंभिक बाल्यावस्था शिक्षा, भाषा अधिगम, व्यावसायिक प्रशिक्षण और उच्च शिक्षा के क्षेत्रों में काम करती है। इसका पोर्टफोलियो व्यक्तियों, व्यवसायों और सरकारी साझेदारों की जरूरतों को पूरा करता है तथा शिक्षा सेवाओं को डिजिटल और ई-कॉमर्स क्षमताओं के साथ जोड़ता है। 2.4 करोड़ से अधिक विद्यार्थियों को सेवाएँ देने और 10,000 से अधिक कर्मचारियों वाली Cogna बड़े पैमाने पर, कुशल और प्रौद्योगिकी-सक्षम समाधानों के माध्यम से सीखने की पहुँच बढ़ाने पर ध्यान केंद्रित करती है। इसका व्यापक संचालन मॉडल शिक्षा, प्रौद्योगिकी, डिजिटल उत्पादों, संचालन और संबंधित व्यावसायिक कार्यों में करियर तलाशने वाले पेशेवरों के लिए रुचिकर हो सकता है।

Administrative Assistant, Back Office (Hybrid) – Cogna Educação

Provide administrative support to students and Cogna’s internal units by handling service requests and assisting with issue resolution. This full-time hybrid role is based in Brazil within an educational environment.

विवरण

  • Manage support tickets submitted by students and internal units through the service platform
  • Help resolve customer issues and administrative requests
  • Collaborate with colleagues to support the company’s objectives
  • Communicate clearly and concisely in both spoken and written interactions

आवश्यकताएँ

  • High school diploma
  • Training or coursework in customer service
  • Proficiency with Microsoft Office applications
  • Strong organizational ability and adaptability in changing circumstances
  • Proactive approach to identifying and solving problems
  • Innovation, commitment, flexibility, emotional intelligence, creative thinking, accountability, interpersonal skills, and resilience
  • Knowledge of Nonviolent Communication

लाभ

  • Profit-sharing program
  • Flexible benefits card with meal or food allowance
  • Medical insurance with dependent coverage and copayments
  • Dental insurance
  • Undergraduate and graduate scholarships for employees and their dependents
  • Paid day off on the employee’s birthday
  • SESC partnership
  • Univers pharmacy partnership offering medication discounts
  • Corporate university with free learning paths and courses
  • Wellhub membership, formerly known as Gympass
  • Ninho Program for families expecting a new baby
  • Valoriza internal recruitment program

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