BCD Travel helps organizations manage business travel through corporate travel management services, risk management support, and integrated tools for travel programs. Its operations span more than 100 countries, enabling tailored solutions for companies and their employees across the business travel, logistics, hospitality, and consulting sectors. The company also focuses on improving travel program performance and advancing more sustainable approaches to business travel.
VIP Travel Consultant (Remote, United States)
Provide personalized travel support to executive and VIP travelers from a remote United States role. Manage reservations, travel policies, regulations, supplier rules, and related services with precision.
Description
- Deliver personalized, high-touch service to key client travelers
- Process incoming requests accurately and efficiently through phone, email, and other channels
- Act as the main contact for executive-level travelers
- Advise travelers on itineraries and promote relevant travel products and services
- Use BCD Travel platforms and systems to resolve client requests
- Research and finalize travel reservations
- Apply client travel policies when advising and assisting travelers
- Manage requests involving DOT, TSA, passports, visas, and other travel regulations
- Follow applicable travel supplier rules and conditions
- Build, share, and maintain current knowledge of supported travel sectors
Requirements
- Professional experience supporting VIP travelers
- Practical knowledge of travel-industry policies, procedures, and workflows
- Advanced proficiency with the Sabre GDS
- Excellent spoken and written English communication
- Availability for flexible day, evening, overnight, weekend, and holiday shifts based on business requirements
- Authorization and ability to work in the United States
Benefits
- Flexible scheduling with work-from-home and remote-work options
- Resources to develop professional skills and advance your career
- Generous paid vacation allowance
- Wellbeing resources supporting mental, physical, and financial health
- Professional travel-industry discounts and benefits
- An inclusive workplace that values and celebrates diversity
- Reasonable accommodations when needed for employees