Brown & Brown Insurance
Brown & Brown Insurance
Brown & Brown Insurance is an independent insurance brokerage and risk management company serving individuals and businesses. Founded in 1939, it provides personal and commercial insurance, employee benefits, and national insurance programs through a network of more than 500 locations. With a workforce of more than 10,000 employees, the company operates across the finance and insurance sectors and emphasizes diversity, inclusion, and belonging in its workplace culture. Brown & Brown Insurance is publicly traded on the New York Stock Exchange under the ticker BRO and has expanded through a disciplined mergers and acquisitions strategy.

Underwriting Supervisor, California Homeowners Insurance (Hybrid)

Lead underwriting operations for California homeowners insurance, with a focus on wildfire-risk evaluation and sound risk selection. Oversee quality, production, licensing, team development, and process improvement for Orchid Insurance.

Description

  • Partner with the Underwriting Manager on plans for new-business growth, retention, and underwriting profitability.
  • Help establish and uphold underwriting service standards and operating practices.
  • Verify that underwriting work follows carrier requirements and company standards.
  • Support leadership of the underwriting team across service delivery, quality, and production.
  • Participate in User Acceptance Testing to confirm business functions and system enhancements work as intended.
  • Define and track production and quality targets for new business, renewals, and inspection-based underwriting.
  • Provide phone and chat coverage while tracking service levels, call demand, and individual performance.
  • Work with senior leaders, Programs, and Sales and Marketing to advance business priorities.
  • Find opportunities to streamline workflows and put more efficient processes into practice.
  • Collect, maintain, and communicate market insights that inform product and pricing strategies.
  • Coach, mentor, train, and support team members in their professional development.
  • Build a cooperative, encouraging, and team-oriented work environment.
  • Evaluate risks against carrier rules, approving, modifying, or declining them as appropriate; incorporate inspection results, assist with complex cases, and monitor workloads.

Requirements

  • High school diploma or an equivalent qualification.
  • At least five years of experience underwriting California homeowners insurance.
  • Proven ability to assess and manage wildfire exposure, including brush conditions, defensible space, mitigation measures, and wildfire-related risk selection.
  • Experience underwriting high-value homes in the surplus lines market is strongly preferred.
  • Broad underwriting experience covering new business, renewals, and the use of inspection results in risk decisions.
  • Hold or obtain and maintain a Florida 2-20 General Lines Agent license, or the equivalent resident-state General Lines Property & Casualty producer license required in the teammate’s state of residence.
  • Keep all required licenses current and complete ongoing continuing education.
  • Working proficiency with Microsoft Office, including Word, Excel, and Outlook.
  • Strong precision, organization, and follow-through.
  • Clear and effective written and verbal communication.
  • Customer service-focused approach.
  • Reliable availability from 11:00 AM to 8:00 PM Eastern Time.

Benefits

  • Medical and prescription, dental, vision, life, and disability insurance.
  • Employee stock purchase plan, 401(k), student loan assistance, and tuition reimbursement.
  • Free mental health and enhanced advocacy services.
  • Paid time off.
  • Paid holidays.
  • Discounts with preferred partners.
  • Support for continuing education and maintaining required licenses.

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