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Writer
Writer
51 – 200 Employees
H1B Visa SponsorConsultingHealthcareMarketing
Writer develops generative AI applications for enterprises, combining Palmyra large language models with a Knowledge Graph to help organizations improve data accuracy and streamline workflows. Its platform supports both no-code application building for business teams and API-based development for engineers, enabling companies in sectors such as finance, healthcare, and retail to create tailored AI solutions while meeting demanding security and compliance needs.
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Senior Strategic AI Adoption Lead at Writer (Hybrid)

Lead strategic AI adoption for Writer’s enterprise generative AI platform by activating customers, developing tailored solutions, and delivering training that produces measurable business results.

USUnited StatesCACaliforniaWAWashington
$167,000 – $219,000 / year
HybridFull-timeSeniorEnglish RequiredArtificial Intelligence

Description

  • Own customer activation and platform success across an assigned portfolio
  • Learn each customer’s use cases, business goals, and success measures
  • Co-create tailored AI solutions with customers
  • Turn customer use cases into workflows that deliver measurable business value
  • Develop and execute strategies that increase platform adoption and business outcomes
  • Run champion programs, office hours, usage dashboards, customized training, and workshops
  • Build advocate networks and champion communities within customer organizations
  • Establish power-user communities that enable peer learning
  • Prepare internal customer trainers to scale enablement
  • Create customer experiences that strengthen engagement
  • Lead engaging live and virtual training sessions
  • Collaborate with the curriculum team while managing customization and delivery
  • Develop learning experiences that motivate action and increase adoption
  • Improve materials using customer feedback and adoption data
  • Collaborate across teams to track changing customer needs
  • Find enablement gaps and develop new training initiatives
  • Build trusted relationships with customer stakeholders and executive sponsors
  • Work with a Transformation lead to match customer use cases with the right Writer capabilities

Requirements

  • At least nine years of demonstrated experience owning activation and delivering measurable adoption results
  • Extensive experience analyzing customer use cases, workflows, and business objectives
  • Experience executing activation programs such as champion initiatives, office hours, dashboards, and workshops
  • A record of developing advocate networks and power-user communities
  • Ability to link platform usage to business results and explain return on investment
  • Ability to scope, design, and present tailored solutions and demonstrations for customer use cases
  • Confidence working with technical concepts and explaining them to varied audiences
  • Ability to demonstrate use cases and communicate their business value
  • Expertise leading virtual and in-person instructor-led workshops
  • Skill in adapting content and delivery for different audiences
  • Ability to collaborate with curriculum teams while owning customization and delivery
  • Strong relationship-building skills with stakeholders at every level
  • Excellent program management ability and an advisory approach
  • Ability to succeed in a fast-moving environment that encourages experimentation
  • A reflective, feedback-oriented approach with a commitment to ongoing development
  • Willingness and ability to participate in collaborative in-office sessions three days per week
  • Legal authorization to work in the country where the role is based

Benefits

  • Generous paid time off plus company holidays
  • Medical, dental, and vision insurance for employees and their families
  • Sixteen weeks of paid parental leave for all parents
  • Fertility and family-planning assistance
  • Galleri early cancer detection testing
  • Flexible spending and dependent-care flexible spending accounts
  • Health savings account with a company contribution for eligible plans
  • Annual stipends supporting work-life needs
  • Wellness allowance for gym, massage or chiropractic care, personal training, and related services
  • Professional learning and development stipend
  • Company-wide and team off-site events
  • Competitive compensation
  • Company stock options
  • 401(k) plan; the role may require 25% domestic and international travel.
  • fields

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