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Hiscox
Hiscox
1,001 – 5,000 Employees
H1B Visa SponsorB2BFinanceInsurance
Hiscox is a specialist insurance company serving both businesses and individuals with coverage designed for complex and distinctive risks. Its offerings span reinsurance, art and private client insurance, specialty and property cover, and direct products for personal, household, commercial, travel, and event needs. With roots dating back to 1901, Hiscox combines insurance expertise with a focus on responsive customer service across its international operations.
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Senior Professional Liability Claims Specialist

Lead complex, high-severity professional liability claims at Hiscox, an international specialist insurer. Oversee coverage analysis, litigation, negotiation, and claims training.

USUnited StatesCTConnecticutILIllinoisMAMassachusettsNYNew York
$140,000 – $170,000 / year
HybridFull-timeSeniorEnglish RequiredClaims Specialist

Description

  • Handle complex, high-severity primary Professional Lines claims, including miscellaneous professional liability, A&E, allied health, and media claims, from intake through resolution.
  • Oversee all stages of claims handling and litigation.
  • Coordinate with internal and external partners, including experts, legal counsel, and underwriting teams.
  • Resolve the most severe claims with limited supervision.
  • Prepare detailed technical coverage analyses and correspondence.
  • Serve as a subject matter expert for the team.
  • Set a strong example in litigation practices and claims file quality.
  • Investigate claims, negotiate resolutions, and use alternative dispute resolution to achieve positive outcomes.
  • Determine which matters are appropriate for trial.
  • Address emerging exposures and trends in claims.
  • Flag suspected fraud and coordinate tracking with the special investigations unit.
  • Maintain claims files in line with company policies and regulatory requirements.
  • Mentor colleagues and provide structured training when needed.
  • Create and deliver training for claims staff and underwriters.
  • Partner with the US Claims team to resolve claims fairly and promptly while supporting profitability.

Requirements

  • At least 10 years of experience handling Professional Liability and/or Specialty claims.
  • A JD from an ABA-accredited law school may supplement claims handling experience.
  • Demonstrated ability to improve outcomes on the most severe claims through investigation, negotiation, and effective litigation leadership.
  • Ability to work in a fast-paced, changing environment.
  • Expert knowledge of coverage in the relevant specialty or focus area.
  • Expert knowledge of litigation processes and negotiation.
  • A proven record of mentoring others.
  • Excellent verbal and written communication skills.
  • Advanced analytical ability.
  • Bachelor’s degree required; JD preferred.
  • Adjuster license required, or ability to obtain one within 90 days of employment.
  • Subject matter expertise or technical leadership in other business lines and/or claim types.
  • Ability to work with minimal oversight.
  • Ability to support product innovation or broaden understanding of other areas of the business through training or cross-team projects.
  • Confidence and sound judgment when addressing and resolving difficult or high-severity matters with insureds, attorneys, and brokers.

Benefits

  • Competitive salary and performance-based bonus tied to individual and company results.
  • 401(k) with competitive company matching.
  • Comprehensive medical, vision, dental, and flexible spending account plans, including medical, limited-purpose, and dependent-care options.
  • Company-paid group term life, short-term disability, and long-term disability coverage.
  • 24 days of paid time off, 2 Hiscox Days, 10 paid holidays, and the option to purchase 5 additional PTO days.
  • Paid parental leave.
  • A four-week paid sabbatical after every five years of service.
  • Financial adoption assistance and medical travel reimbursement programs.
  • Annual reimbursement of up to $600 for a health club membership or other fitness program fees.
  • Company-paid Headspace subscription to support mental health and wellbeing.
  • Health and wellness program.
  • Creative, dynamic, values-led culture.
  • Modern open-plan offices with complimentary drinks.

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